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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
70 Reviews

70 Reviews of Robert Brogden's Garden City GMC - Service Center

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February 06, 2024

They got our vehicle in pretty quick. Diagnosis the problem and fixed it in a timely fashion. More

by MDIMEL
Recommend Dealer
Yes
Employees Worked With
Eileen
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Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
February 04, 2024

Good service; smoothly checked in and out; shocked at the cost, however!! Job much too expensive! More

by TERRYENGLER1956
Recommend Dealer
Yes
Employees Worked With
Eileen
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Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

Terry, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
February 04, 2024

Service is always good and I love dealing with the ladies at the service desk. More

by JEFF@WINDRIVERGRAIN.COM
Recommend Dealer
Yes
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Helpful
February 03, 2024

Didn't have an appointment but I was in town and my GMC Sierra needed to be serviced. I asked if they could get it in and they said 'sure.' I really appreciate them saving me an extra trip into town to get More

by SJKCK73
Recommend Dealer
Yes
Employees Worked With
Lady service writer
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Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you. We know bringing your car in for service can be a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
February 02, 2024

Everything was well taken care of and was done as promised On time and excellent work More

by MIKE990
Recommend Dealer
Yes
Employees Worked With
Ilene
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Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

Mike, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
February 01, 2024

I took my vehicle for preventative maintenance for oil change and tire rotation The ease of scheduling this service is great. More

by FYRFYTR
Recommend Dealer
Yes
Employees Worked With
Carrie Daniels
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Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
January 31, 2024

Very easy to work with. Good customer service. Employees are always trying to do a great job and are very knowledgeable and helpful. More

by bajackson56
Recommend Dealer
Yes
Employees Worked With
Eileen
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Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for putting your trust in Robert Brogden's Garden City GMC! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
January 28, 2024

I had my vehicle in there in December and had several repairs done. I took it back around a month later and there was another 3,300 dollars of work needing to be done. I wonder why these last repairs wer More

by jesusfreak47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
January 27, 2024

This dealer told me it would be three hours for the steering assembly replacement and they called two hours later and said they were done. Excellent job and friendly staff. More

by Buck52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie and Buzz
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Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

We cannot thank you enough for this glowing review of our service center, Buck! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
January 25, 2024

When I call for a service they are eager to help and accommodate an appointment that fits my schedule. More

by sophia.hernandez1
Recommend Dealer
Yes
Employees Worked With
Eileen Daniels
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Feb 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your outstanding rating about our service department, Sophia. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
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