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Roberts Motors

Alton, IL

4.7
352 Reviews

4350 Alby St.

Alton, IL

62002

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352 Reviews of Roberts Motors

August 01, 2013

I purchased a 2014 mustang. After it was cleaned up, but before we signed the final paperwork, my husband notice flaws in the paint and asked if the car was damaged. He was assured by the salesman that it w More

by misskitty14
Customer Service
Recommend Dealer
No
Employees Worked With
john Roberts
Aug 09, 2013 -

Roberts Motors responded

I am sorry that you are not happy, I offered to try and help you out with this but the only solution you wanted was the car bought back. Unfortunately buying the car back is not possible.

June 03, 2013

Alan answered all my questions,to be sure we were ordering the car I wanted.No sales preassure,just a good frind helping me order my new Escape,.Thank's Alan More

by Frankwilma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Vanboovenanswer
January 22, 2013

Every time I take my vehicle into Roberts Motors everyone is very friendly. The service department always does a great job and the wait is never very long. And if there is a problem they talk to me before do More

by Harleybarb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl McCormick
January 04, 2013

My 19 year old son was trying to be an adult and buy his own truck. He took a chevy truck that should have been worth 6500-7000 and they gave him 4000. Stay far away from this dealership and salesman Jason. More

by cmusket
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jason
November 24, 2012

I ordered a Performance Blue 2013 Focus ST3 from Curtis at Roberts Motors. My car was built on Oct. 17th and i was driving my new car on Oct. 23rd. Most ST buyers have and still are waiting about a month o More

by genailag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
September 07, 2012

Based on past and current experiences, I have found Roberts Motors to be the most customer friendly car dealer and service facility that I have used over the last 40 years. They especially go out of t More

by mark_in_Alton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kennedy, Sam Roberts, Theresa & Gary
July 24, 2012

Robert's is the only place I will buy a Ford vehicle from after my experiences with them. Three years ago my wife was looking to replace her Ford Escape with an Edge. She had a long list of wants for the opt More

by rxkid75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McAfee & Chris Laux
May 04, 2012

I recently purchased a 2012 F150 from Roberts. This makes my 6th purchase or lease from Roberts and more specificly from Alan Van Booven. Everyone at Roberts is always personable and attentive and Alan actua More

by Ian Breden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Van Booven
April 07, 2012

The service department at Roberts is very quick with oil changes, and easy to deal with Johnny B. and everyone in the service department are very nice to deal with. They also do a great job keeping the insi More

by jwright32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny B.
March 20, 2012

I ordered a truck with Alan Van Booven and everything went perfect. I would go to Roberts Motors again to purchase my next vehicle. Thanks! More

by cmbkshne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Van Booven
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