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Robertsons GMC Truck, INC. - Service Center

Wareham, MA

4.8
274 Reviews

274 Reviews of Robertsons GMC Truck, INC. - Service Center

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May 04, 2024

Went there with one problem and left with that problem unresolved and another problem that I need to return for resolution. More

by L_BOUTIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Friendly staff. . clean. All around good place of business. They send coupons & notifications for services often. More

by DANC4U2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Furtado
May 06, 2024 -

Robertsons GMC Truck, INC. responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2024

Professional as usual. Good communication if they see things that need to be addressed and get it done when they say it will be done More

by OLIVEIRA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

April 29, 2024

This dealership has Great employees. Bonus accommodations to customers who purchased the vehicle at Robertons. More

by nancymmedeiros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Robertsons GMC Truck, INC. responded

Thank you so much, Nancy, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

May 03, 2024 -

Robertsons GMC Truck, INC. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2024

Always great service here, quick, not issues and friendly. Clearly explained pricing, called before performing service. I prefer this location over others! More

by angela1489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Timilty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Robertsons GMC Truck, INC. responded

Angela, thank you for taking the time to share your feedback. Each employee is a valued member of the Robertson's GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

May 03, 2024 -

Robertsons GMC Truck, INC. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 28, 2024

Friendly staff, plenty of coffee and they kept me informed and what was needed to complete the job More

by anibal_tavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Robertsons GMC Truck, INC. responded

We are so happy to read such a great review about Robertsons GMC Truck, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

Purchased a Car From Cam who was great salesman and made it happen. car is great. Car needed Mats and Passenger door fixed. They fixed the door and then informed me they needed to fix the bottom half now. More

by amelie412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cam Shanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Robertsons GMC Truck, INC. responded

We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (508) 291-0044 so we can make your experience a positive one.

April 15, 2024

Always professional, knowledgeable and helpful. Always treated with respect. I have never had a problem at Robertson’s GMC. More

by SHERRYBISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Slezak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Robertsons GMC Truck, INC. responded

Hi Sherry, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Apr 19, 2024 -

Robertsons GMC Truck, INC. responded

We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2024

Went in to look for a new truck, found one that I liked and three day’s later drove it home. Everyone was top notch. More

by snipe1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Crosby 5 stars
Apr 15, 2024 -

Robertsons GMC Truck, INC. responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2024

Just in for an oil change and rotate tires . Service time was reasonable . They reset the oil warning and put a lube sticker on the window . Took 2 weeks to get this appointment but worth the More

by jdmichaels
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Robertsons GMC Truck, INC. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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