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Rockland Nissan

Blauvelt, NY

4.2
571 Reviews

608 Route 303 South

Blauvelt, NY

10913

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571 Reviews of Rockland Nissan

December 05, 2015

Excellent service I Would definitely recommend David Friehling in sales department. He is Very personable and did an excellent job in every respect. I am a very sati More

by Oram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Friehling
November 30, 2015

Very inconvenient, and difficult to work with Very poor experience. First occasion I had to wait two and a half hours for a forty-five minute procedure. Very inconvenient that transport/shuttle se More

by nrlcnycust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other
November 02, 2015

Stay AWAY from this dealer don't trust them at all Trust me you DON'T want to get a car from this dealer. They made me fly from Ohio to New York. I had to pay for all my own expenses to get the car. On More

by jdsolism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel Rodriguez
Nov 09, 2015 -

Rockland Nissan responded

Dear Mr. Solis, We are so very sorry you had a bad experience with us. Unfortunately, taxes, tags & title are never included in any price we quote. In all of our advertising including posted on every car on our website, as with every car dealer, it clearly states "Price(s) include(s) all costs to be paid by a consumer, except for licensing costs, registration fees, dealer document fees and taxes" This is never quoted, it is always done at the time of purchase.. Again, I apologize for any confusion and aggravation this may have caused. Sincerely, Nicole Dunn Customer Relations

Nov 12, 2015 -

jdsolism responded

I understand the difference between a Quote and a Final Price. I asked for a Final, out of the door, complete price BEFORE I even purchase my airfare ticket. That been said, there is no argument from your side other than you are NOT a SERIOUS BUSINESS and tried to get people to the front door without even thinking in the customer implications. As I said before, I would recommend everybody to avoid making any kind of business with this dealer.

October 18, 2015

Very happy with my purchasing and service experience We have been buying and more recently leasing Nissan's for over the last 10 years. We have had good experiences with all the vehicles, Altimas (2), Ma More

by Pat in Valley Cottage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the names of everyone who assisted Tina. Everyone in service I've dealt with has been a pleasure. Also used TrueCar to define the "ballpark" pricing., Freddy Elkholy, Daniel Negron, TIna Zambri, Tom Puco
October 17, 2015

Just amazing experience Let me begin by saying that Tim is amazing. I repeat Tim is amazing. He was able to put together a deal for me that I thought would never happen a More

by gmacpanj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim the general manager., Nicole Dunn, Glenn Reggio, Tom Puco
October 06, 2015

Great sales experience. Honest and straight forward dealings The dealership had the exact car I wanted and my sales associate David Friehling helped ne get the car at a fantastic price. I traded in two vehicles More

by sentra2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Friehling
September 29, 2015

Dishonest bait and switch A total joke,I called to see if they had a 2015 Rogue available with my option choices, The lady said " We have many here in stock . The next day, I More

by Kitten
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Friedman
Nov 09, 2015 -

Rockland Nissan responded

Hello, We would like to apologize for any misunderstanding. We do have many in stock and they come in and go out every day. However, As per True Car all pricing is based on vehicles that are in stock. If that particular vehicle is no longer in stock, we reserve the right to forward the cost of locating the vehicle to you as the consumer. You are already receiving an excellent price from True Car but, it does not include the costs we incur locating the vehicle. Again, I apologize for any confusion. Sincerely, Nicole Dunn

September 18, 2015

JC Daniels I have had nothing but awful experiences with dealerships until I walked into Rockland Nissan. From the moment my husband and I walked through the doo More

by kellyaparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Reggio, JC Daniels
September 15, 2015

Great salesman Rockland Nissan was awesome to deal with! My salesman, Nate Rok worked really hard to get me the best deal on a new Maxima. He also gave me a great pr More

by Evan M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Rok
September 15, 2015

great experience i got a great deal, and the sales rep Nate Rock was extremely knowledgeble and very helpful.. The deal he got me into, will more than pay off. More

by nissan fan
Recommend Dealer
Yes
Employees Worked With
Nate Rock
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