Rockwall Ford

great working on my ford f150 truck. the work was done fast and well and i would come back again. the work was done fast and well and i would come back again. More

Great service, excellent communication. Highly recommend them for all your Ford service and repair needs. Highly recommend them for all your Ford service and repair needs. More

Best car buying experience I have ever had! They treated me like family and I never felt pressured into anything. I told them what I wanted and what I could afford, and they made that happen! They treated me like family and I never felt pressured into anything. I told them what I wanted and what I could afford, and they made that happen! I would tell anyone buying a car to go to Rockwall Ford! More

Everyone was nice and attentive. Ashia went above and beyond to help me out. She called and kept me up to date during the entire process. Ashia went above and beyond to help me out. She called and kept me up to date during the entire process. More

Best ford dealership I've ever been to. I was always kept up to date I was always kept up to date More

Responsive to my complaint about Ford scheduling the repair of my recall. After arriving at the dealer for repair, I was told the part wasn't in stock. I was not happy. When the part came in, service sc repair of my recall. After arriving at the dealer for repair, I was told the part wasn't in stock. I was not happy. When the part came in, service scheduled the repair that was done at my home in a timely manner. More

Great atmosphere as soon as we walked in Carlos was great help in the purchase we made . help in the purchase we made . More

Even though I was very early for my appointment, they got me in and out quickly and good job. me in and out quickly and good job. More

Scammers misleading information. I went in on 03-15-22 for a check engine light Keith Monnette Tried to over charged me over $1,553.20 for a $787.50 service. Stay away from this dea I went in on 03-15-22 for a check engine light Keith Monnette Tried to over charged me over $1,553.20 for a $787.50 service. Stay away from this dealership. More

On 3/9/23 I took my 2021 Ranger into the service department for a oil change and state inspection. I worked with advisor "Emily" and waited for the vehicle. Issue 1 I purchased the vehicle at Rock department for a oil change and state inspection. I worked with advisor "Emily" and waited for the vehicle. Issue 1 I purchased the vehicle at Rockwall Ford with the "maintenance plan, they apparently have no way of knowing this in the service dept 2 times I have had to remind service of the fact as not to be charged with the covered service. 2) At 100pm the vehicle was taken into service , 138pm the tech emailed the video of the oil change ( this is a great tool), 200pm the Inspection report was printed , at almost 3pm I noticed the vehicle parked outside. I had to go to the advisor to get the vehicle "Waiter " advisor had the key and paperwork so the garage was done , the time in and out was great . Service good But the dealership should know by VIN number maintenance , warranty . Second "waiter " the customer should not have to find the service advisor when the vehicle is done. Overall good dealership and service dept minor issues would make them Great. More