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Rockwall Ford

Rockwall, TX

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Reviews
Vehicles
4.7
1,027 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,027 reviews

May 04, 2024

Never disappoint. Nice employees that will keep you informed of your vehicle’s progress and service questions. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Helpful
May 03, 2024

Rocco made buying a car an enjoyable experience. I would recommend Rockwall Ford, great experience. More

by ksanders48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
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May 02, 2024

Very efficient and service-friendly. Cost was a little higher than expected but probably worth it. More

by rwpsdp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
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May 03, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
May 02, 2024

We had a great experience at Rockwall Ford. From the sales process through the financing, everyone was great. Our sales man was John Bowers was helpful, friendly and trustworthy More

by yogibscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
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May 01, 2024

They do an overall good job on the service on my vechicles. I have not had any issues and have been going to them for over 1 year. More

by c.youngstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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May 04, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
April 30, 2024

Great service and followup on issues explained length of time to finish and had personal delivery option More

by REO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
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May 02, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 30, 2024

Always good service from all departments. We just purchased a new F150 and a new SUV everyone is always nice and helpful. Thank you More

by rustywylie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Nagy salesman and Rob GM sales manager
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May 03, 2024 -

Rockwall Ford responded

That's wonderful to hear! We're thrilled that you had a positive experience with all departments at the dealership, especially with your new purchases. Our team is dedicated to providing excellent service, and we're glad that you found everyone nice and helpful.

Helpful
April 30, 2024

Able to make appointment and got quick response and called back promptly. Would recommend this dealership. Thanks, Matt More

by ehensley855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 03, 2024 -

Rockwall Ford responded

That's wonderful to hear, Matt! We are glad you had a smooth experience making your appointment and receiving quick responses. Thank you for recommending our dealership!

Helpful
April 30, 2024

Your service advisor for fixing the purge valve on your 2020 Mustang provided thorough assistance, explaining the issue and solution clearly. They ensured efficient communication between you and the techni More

by JohnStelfox81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rondelle
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May 02, 2024 -

Rockwall Ford responded

Your service advisor for fixing the purge valve on your 2020 Mustang provided thorough assistance, explaining the issue and solution clearly. We ensured efficient communication between you and the technician, updating you on the progress and cost. Our professionalism and expertise made the repair process smooth, leaving you satisfied with the service provided.

Helpful
April 29, 2024

Service was fast and and very friendly. They kept me up to date on everything that was done. More

by wjnies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mobile tech
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May 02, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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