Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,029 Reviews
Call Dealership (972) 290-2200
View Awards

990 E I-30

Rockwall, TX

75087

Directions

By Type

Showing 1,028 reviews

May 07, 2024

The service rep, Anthony, did a great job of updating me and taking care of my needs. More

by stilesdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Helpful
May 04, 2024

Never disappoint. Nice employees that will keep you informed of your vehicle’s progress and service questions. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
May 07, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 03, 2024

Rocco made buying a car an enjoyable experience. I would recommend Rockwall Ford, great experience. More

by ksanders48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
Report | Print
May 07, 2024 -

Rockwall Ford responded

Congratulations on your new vehicle! We're thrilled that Rocco provided you with an enjoyable sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 07, 2024 -

ksanders48 responded

I would rate my experience with Rockwall Ford as A-1

May 07, 2024 -

ksanders48 responded

Everyone was attentive and helpful.

Helpful
May 02, 2024

We had a great experience at Rockwall Ford. From the sales process through the financing, everyone was great. Our sales man was John Bowers was helpful, friendly and trustworthy More

by yogibscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
Report | Print
May 07, 2024 -

Rockwall Ford responded

It's wonderful to hear you had such a great experience at Rockwall Ford! We're thrilled that everyone involved, from the sales process to financing, was able to provide you with excellent service. John is a fantastic salesman, and we're glad to hear he was helpful, friendly, and trustworthy throughout your experience. Enjoy your new vehicle!

Helpful
May 02, 2024

Very efficient and service-friendly. Cost was a little higher than expected but probably worth it. More

by rwpsdp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
May 03, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
May 01, 2024

They do an overall good job on the service on my vechicles. I have not had any issues and have been going to them for over 1 year. More

by c.youngstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
May 04, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
April 30, 2024

Your service advisor for fixing the purge valve on your 2020 Mustang provided thorough assistance, explaining the issue and solution clearly. They ensured efficient communication between you and the techni More

by JohnStelfox81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rondelle
Report | Print
May 02, 2024 -

Rockwall Ford responded

Your service advisor for fixing the purge valve on your 2020 Mustang provided thorough assistance, explaining the issue and solution clearly. We ensured efficient communication between you and the technician, updating you on the progress and cost. Our professionalism and expertise made the repair process smooth, leaving you satisfied with the service provided.

Helpful
April 30, 2024

Great service and followup on issues explained length of time to finish and had personal delivery option More

by REO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
Report | Print
May 02, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 30, 2024

Always good service from all departments. We just purchased a new F150 and a new SUV everyone is always nice and helpful. Thank you More

by rustywylie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Nagy salesman and Rob GM sales manager
Report | Print
May 03, 2024 -

Rockwall Ford responded

That's wonderful to hear! We're thrilled that you had a positive experience with all departments at the dealership, especially with your new purchases. Our team is dedicated to providing excellent service, and we're glad that you found everyone nice and helpful.

Helpful
April 30, 2024

Able to make appointment and got quick response and called back promptly. Would recommend this dealership. Thanks, Matt More

by ehensley855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
May 03, 2024 -

Rockwall Ford responded

That's wonderful to hear, Matt! We are glad you had a smooth experience making your appointment and receiving quick responses. Thank you for recommending our dealership!

Helpful
1
2
...
103