Rocky Mount Chrysler Dodge Jeep - Service Center

I was okay with the oil change. I did request that, but the back parking break issue did not get taken care of. The car was place on the machine for $175 or more to reveal whatever I did request that, but the back parking break issue did not get taken care of. The car was place on the machine for $175 or more to reveal whatever else was wrong with my car. They said both fog lights, but not once did they say anything about parking back senor light. I took for granted that everything would be shown what was wrong with the car. There was no way that should have been over looked since it shows up saying that it needed to be service when you are backing that car up. I spent right at two hours there and that was not taken care of. When I went to leave I questioned the service tech about that and he acted liked he did not realize it was out. He went to the back and told me the senor light was missing and that it would cost $200 or more to fix it and knowing that I have just paid over $500 dollars for services that I thought included the parking light sensor. Therefore no I am not happy with the service I received on that day. I feel liked I was shafted in that deal. More

Got me back on the road in an emergency, but technician did not notice oil plug was loose and I asked specifically to have the oil checked. Went to a Jeep dealer in RI as soon as I got home and that was t did not notice oil plug was loose and I asked specifically to have the oil checked. Went to a Jeep dealer in RI as soon as I got home and that was the first thing they noticed, ol was low and was leaking due to a loose oil drain plug! More

Great timely,and custom services was very helpful with me . Job done very quickly and clean me . Job done very quickly and clean More

Customer service is amazing. I cannot say enough how great the experience was. Very pleased and will return. I cannot say enough how great the experience was. Very pleased and will return. More

The GM is probably one of my favorite people. He and I joke around like family and all of the sales and service staff treat me the same. They have definitely made a customer for life. This is my He and I joke around like family and all of the sales and service staff treat me the same. They have definitely made a customer for life. This is my 4th truck through them More

You really don’t want my opinion, all I can say is I won’t be back. won’t be back. More

Excellent customer service. Treated me with respect. Completed servicing my vehicle in a timely manner. Treated me with respect. Completed servicing my vehicle in a timely manner. More

Great costumer service for Service department to be exact. I was very satisfied with my recall repair. exact. I was very satisfied with my recall repair. More

The ladies (and guys) in the service department are absolutely fantastic. They are efficient and they keep you informed. I really appreciate that they value my time. absolutely fantastic. They are efficient and they keep you informed. I really appreciate that they value my time. More

Always a great experience at this service center, friendly experienced all staff and technicians knowledgeable. friendly experienced all staff and technicians knowledgeable. More