Roger Jennings Inc.

Awesome! Competent, Courteous, the service manager and technicians care about the quality of the service they deliver. Yesterday, Corbin asked if I wanted my Competent, Courteous, the service manager and technicians care about the quality of the service they deliver. Yesterday, Corbin asked if I wanted my tires rotated and balanced. I said, "I don't know - do they need it?". He and the Austin explained the value of even tire wear for tire tread longevity and the value of the ride. I purchase vehicles from Roger Jennings, Inc. because I get value for my dollars. I have all my service work performed there because they have the history of my vehicles and know me when I walk in - many people don't understand the importance of "Hi Bill, what can we do for you today?". When I leave the dealership my vehicle is spotlessly clean. More

Regular visit Great service department. Timely and courteous as always. Did routine service and fixed a problem with radio. Getting ready for a long trip and have c Great service department. Timely and courteous as always. Did routine service and fixed a problem with radio. Getting ready for a long trip and have confidence in car now that it has been serviced. More

Friendly, knowledgable service department In the past I did not have good experiences with other service departments. The service managers were often rude or inattentive, and would respond to In the past I did not have good experiences with other service departments. The service managers were often rude or inattentive, and would respond to questions as if their time was being wasted by the customers. That has not been my experience at Roger Jennings. I am always treated with respect and spoken to as a good customer. My questions are never treated as "stupid", even when I'm not sure what I'm trying to say. I feel comfortable that my car will be handled respectfully, and that the service will be performed professionally. As with all Dealership Service Departments the service managers will approach me with suggested services. The difference here is that the folks at Roger Jennings let me know which services are absolutely necessary, and which are more cosmetic, and they let me decide what I want to have done to my car. I like the people I deal with at Roger Jennings and I intend to continue going there for service. More

Purchase new vehicle This not our first purchase from Roger Jennings. We have always had great luck and good service with them. They do not try and push a purchase on yo This not our first purchase from Roger Jennings. We have always had great luck and good service with them. They do not try and push a purchase on you. More

Oil change and tire rotation Service was performed timely. The service manager was friendly and listened to my requests, The waiting room and bathroom were clean, I will return Service was performed timely. The service manager was friendly and listened to my requests, The waiting room and bathroom were clean, I will return for service. More

Fast and efficient All of our questions were answered. Always a pleasant place. We always need a loaner to go eat lunch while oil is being changed because we live 2 hour All of our questions were answered. Always a pleasant place. We always need a loaner to go eat lunch while oil is being changed because we live 2 hours away. Always receive excellent service. More

Very pleased with the awesome service. We've been buying new cars from the dealership for over 20 years. We have always been more than satisfied with the staff from the Sales Dept. to the We've been buying new cars from the dealership for over 20 years. We have always been more than satisfied with the staff from the Sales Dept. to the Service Department. We highly recommend Roger Jennings if you expect a professional and a very welcoming group of employees. More

Fast courteous service Called for service got me in for diagnostic in 15 minutes ordered the parts and scheduled for the following day. They picked up the truck, repaired an Called for service got me in for diagnostic in 15 minutes ordered the parts and scheduled for the following day. They picked up the truck, repaired and delivered back cleaner than it left. Good people, good service. More

Great car buying experience I would like to personally thank Josh for taking the time to show me the perfect vehicle. I love the color, price, make, and model. He greeted me wi I would like to personally thank Josh for taking the time to show me the perfect vehicle. I love the color, price, make, and model. He greeted me with a handshake and got me approved in record time. Josh was very friendly even though I was 1/2 hour late to my scheduled appointment. I will recommend Josh and all the guys at Roger Jennings in Hillsboro, IL. It is close to home and has great customer service. My daughter has a Chevy Spark and we will continue to take both vehicles to this dealer for maintenance and repairs. More

Professional, friendly, clean. Excellent service. All of the above describe why we like the Roger Jennings dealership. We feel comfortable with the staff. They are helpful and friendly. Thank you All of the above describe why we like the Roger Jennings dealership. We feel comfortable with the staff. They are helpful and friendly. Thank you More