Romano Mazda
Syracuse, NY
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27 Reviews of Romano Mazda
Coming to the end of our lease with our 4th CX5 I needed a larger vehicle. We contacted our salesperson Marivic F and explained our needs. Marivic located a Ford Explorer at the Romano Ford dealership that a larger vehicle. We contacted our salesperson Marivic F and explained our needs. Marivic located a Ford Explorer at the Romano Ford dealership that she and Steve were able to obtain for me. We were also attempting to get my son into the CX5 that I was trading in for the Explorer. Marivic and Steve worked with both me and my son to get us into our new vehicles. Having some hurdles to get past, Marivic and Steve were able to pull off the impossible and get both my son and me into our new vehicles. Both Marivic and Steve went above and beyond what any salesperson would normally ever do. The transaction of trading in two vehicles and purchasing two vehicles went extremely smooth. We couldn’t have done this with out their help. We will continue to use Romano Mazda for all our future vehicle needs and would recommend anyone looking for a new or used vehicle to contact Marivic, or anyone at Romano Mazda. Their facility is extremely clean with an amazingly friendly atmosphere. From dealing with the service department in the past they are extremely professional and do outstanding work. We just couldn’t ask for any better service in any area of this dealership. Thank you to all at Romano... especially to Marivic and Steve. Jeffrey W. Ithaca,NY More
I purchased a new Mazda CX5 from Romano Mazda and couldn't be happier. My sales representative, Nima, took the time and talents to help me find exactly what I wanted! I appreciated his patience, hu couldn't be happier. My sales representative, Nima, took the time and talents to help me find exactly what I wanted! I appreciated his patience, humor, kindness, and hard work throughout the entire process. I'll be back and will definitely send others his way. More
Our salesman, Bryan Piedmont, did a wonderful job getting a relatively rare CX5 Carbon Edition and putting together a great deal. The trade-in value given for our car was excellent. Bryan and staff were ex a relatively rare CX5 Carbon Edition and putting together a great deal. The trade-in value given for our car was excellent. Bryan and staff were extremely efficient. We had to come from a distance and the paperwork was ready and we completed the transaction very quickly. Thank you very much! More
I bought a new car at Romano Mazda today. I worked with Nima, and he was phenomenal. He was friendly, direct, and personable. He made the experience easy— like working with an old friend. He assisted with Nima, and he was phenomenal. He was friendly, direct, and personable. He made the experience easy— like working with an old friend. He assisted with financing options, helped me select the perfect model/trim, and really made me feel respected and valued. The dealership was clean, the staff was welcoming, and the overall experience was second to none. I highly recommend. More
I just purchased a Mazda 3 and by Sales Representative Michael Salcido was awesome in finding the vehicle I wanted and handling turning in a lease for a CX-3. I have bought several cars from Romano and Michael Salcido was awesome in finding the vehicle I wanted and handling turning in a lease for a CX-3. I have bought several cars from Romano and love the way they deal openly and caringly with me. Michael and Rick in the service department are outstanding in terms of first-class customer treatment. I cannot find words to express the awesome customer treatment at Romano Mazda. I have dealt with several other dealers and none come even close to Romano Mazda. They really do treat you like family. Gary Gemmill More
Positive buying experience I recently purchased a 2018 CX-5 and my Sales Rep Michael Salcido was great. I did not experience any pressure tactics or trying to push me to one ca I recently purchased a 2018 CX-5 and my Sales Rep Michael Salcido was great. I did not experience any pressure tactics or trying to push me to one car over the next. The Sales Manager Steve was very personable and professional, he went out of his way to thank me for my business. Sean, the Finance Manager walked me through the whole process to make sure I understood everything and got me a great rate in the matter of hours. I would recommend this dealership if you are in the market for a new or used car. More
Amazing Experience I love this dealership. I got my first car from them in 2017. They worked really hard to get me a car with no credit history;and everyone else turned I love this dealership. I got my first car from them in 2017. They worked really hard to get me a car with no credit history;and everyone else turned me down. Now I’m on my second car, and they really helped me with getting out of my loan. Thank you Nima and Steve, you’re like family, and I won’t be leaving you guys. Thanks a ton!!! More
Excellence service i had a great experience at Romano Mazda and Ivan was very knowledgeable with the car and answered every question we had. Also met the service crew an i had a great experience at Romano Mazda and Ivan was very knowledgeable with the car and answered every question we had. Also met the service crew and were very welcoming. More
10,000 mile thumping tires After meeting with Steve the GM at Ramono the problem is being resolved. He is very sincere and I'm sure we will be doing business in the future. After meeting with Steve the GM at Ramono the problem is being resolved. He is very sincere and I'm sure we will be doing business in the future. More