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Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Milwaukie, OR

Overview
Reviews
Vehicles
4.5
403 Reviews
Call Dealership (503) 258-5800

16800 SE Mcloughlin Blvd.

Milwaukie, OR

97267

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Showing 403 reviews

April 16, 2024

Need a recall done? Don't go here. They said 5 days to leave your car. We went to the WIlsonville Jeep deaerlship and got it done in 3 hours. Great customer service More

by kimmielou56
Recommend Dealer
No
Employees Worked With
lazy customer service guy who couldn't care less
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Apr 16, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

I'm sorry to read about your experience with the recall service. It's important for us that our customers feel valued and heard, so it's disappointing to know we fell short in this instance. We'd like an opportunity to learn more about what happened and see how we can make things right. Please reach out when you have a moment - I look forward to speaking with you soon! Thank you, Don Tacla - Service Manager - (503) 261-4930

Helpful
March 19, 2024

Louie was great, fast and efficient. Thank you for attending to my service needs. This dealership is highly recommended! More

by Sonya_lonergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LOUIE RINCON , Don Tacla
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Mar 19, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

We're glad to know that Louie was able to assist you efficiently at Ron Tonkin Chrysler Jeep Dodge RAM Fiat! Your recommendation means a lot. Safe travels and see you next time!

Helpful
February 08, 2024

I received great customer service from everyone involved with this service call. Rebecca was extremely helpful and provided excellent customer service in keeping me informed the whole time More

by tomfarleytom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Feb 08, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for choosing Ron Tonkin Chrysler Dodge Jeep RAM Fiat. Your feedback and rating mean a lot to us. We're glad Rebecca was able to help, and we hope to see you again!

Helpful
January 24, 2024

Very professional staff. Enjoyed working with Adviser Louie. Also the service director comes out of his office and checks on customers to ensure they are fully satisfied wi More

by Zeek
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adviser Louie. , Don Tacla
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Jan 24, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Zeek, we're glad to know you had a positive experience with Louie and our team at Ron Tonkin Chrysler Jeep Dodge RAM Fiat. We always strive for customer satisfaction! Thanks for the feedback.

Helpful
December 29, 2023

Rebecca was very professional and kept me informed as to the progress of my Jeep repairs . More

by npapadimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Dec 31, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rebecca and our team, and we look forward to working with you again.

Helpful
December 20, 2023

Liars, bullies, thief’s. Worst experience of my life. Spend you hard earned money dime where else! More

by puffydew48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don Tacla
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Dec 20, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Don Tacla - Service Manager - (503) 261-4930

Helpful 1
December 17, 2023

We have bought 4 vehicles from here. Best experience we’ve ever had buying a new car. More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Tacla
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Dec 17, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Jenny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

Helpful
December 16, 2023

Rebecca was very professional and very nice. She seems to have very good knowledge of vehicles and kept me informed while I was waiting. More

by check
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Dec 17, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thanks for sharing about your experience with Ron Tonkin Chrysler Dodge Jeep RAM Fiat. Rebecca and our team appreciate your business and hope to see you again soon!

Helpful
November 29, 2023

Great service for a dealership. As for Ram……..love the truck. As for Ram care, Ram doesn’t care! More

by Kree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Tacla
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Nov 30, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
November 24, 2023

Nice and friendly staff. Nice and clean atmosphere. I Did not have to wait long. More

by Clundbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
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Nov 26, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ron Tonkin Chrysler Dodge Jeep RAM Fiat, we look forward to having you as a valued customer for many years to come!

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