Was looking for a 2016 Dodge Durango Citadel, and I did a pre-approval on roadloans just to see what they would do, we got a call from Scott saying that in the 5 years they have partnered with roadloans, they have never went with them because the dealer has to pay $2500 just to fund a roadloans loan, and it isn't worth it to them. Mind you, all I wanted was a pre-auth. I never (knowingly) gave permission for Tonkin Dodge to pester me, but Scott called. He was rude and condescending and wouldn't let me explain what I wanted. He said we couldn't do any pre-auth over the phone, and we had to drive 30+ miles just to sign a form giving them permission to run our credit. After I heard this, and being talked down to and basically TOLD what I was going to do(remember, I never asked for Tonkin to call!) I told him that I would continue our deal with NW Jeep Dodge, and Scott said Fine, go there and spend more money. Well, we did, and actually saved alot of money. The same type of SUV there with more options was more than $6000 less than Tonkin! And we got a great rate through Chrysler Financing. So I guess I should thank Scott and Tonkin for being so rude and pushing me towards actually saving money at NW Jeep Dodge.. I'm amazed this company can still be in business with Scott working there. Will be cross-posting this to every review site I can find..
Also, after all this happened, they actually ran our credit anyway, without written authorization and came back trying to get our business.
I Recommend This Dealer:
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