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Roseville Toyota

700 Automall Drive, Roseville, California 95661
Sales: (916) 782-2163
Service: (877) 204-2821
Parts: (877) 721-7878

Makes: Scion|Service Center|Toyota
Good
71% Recommend

Overall Rating 3.8

73 Lifetime Reviews

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Roseville Toyota
73 Lifetime Reviews
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Roseville Toyota Info
Hours
Amenities
About Roseville Toyota

Our History John Sullivan first came to the area to visit his father in 1963. John worked selling used cars. Since the early 1960’s, John has been committed to selling only the highest quality vehicles and providing the highest quality parts and service to his customers. John’s strong belief in providing for our customers, in working hard and supporting our communities is now part of every employee’s daily life at The Sullivan Automotive Group. In 1977, John became a partner in Caddell Chevrolet. Then in 1984, John became the sole owner and President. One year later, he changed the name of the Chevrolet dealership to John L Sullivan Chevrolet. In 1992, John purchased Roseville Toyota located in the Roseville Auto Mall. This new dealership provided a modern showroom, the newest technologies to service our customer’s vehicles and provided our customers with a convenient location to purchase and service their vehicle needs. Today, John and the entire Sullivan Auto Group continue to make improvements to our facilities to make our customer’s experience easier, faster and not sacrifice any of customer’s wants or needs. Because of John’s efforts, The Sullivan family is dedicated to making our customer’s auto experience comfortable, trustworthy, affordable and reliable. John and our family continue to improve our dealerships so that they stay at the highest standards that our customers expect. John and The Sullivan Auto Group also continues to look into the future for new opportunities to serve our customers. Earlier this year, The Sullivan Auto Group began plans for our new Toyota dealership located in Livermore, CA. With changes in technology, especially the Internet, John and our family realize that our customers have many choices when it comes to purchasing and/or servicing their next new or used vehicle. All of the dealerships in the Sullivan family, John L. Sullivan Chevrolet, Roseville Toyota, and John L Sullivan Chrysler/Dodge are commi

About This Dealer | Hours of Operation | Amenities

About Roseville Toyota

Our History John Sullivan first came to the area to visit his father in 1963. John worked selling used cars. Since the early 1960’s, John has been committed to selling only the highest quality vehicles and providing the highest quality parts and service to his customers. John’s strong belief in providing for our customers, in working hard and supporting our communities is now part of every employee’s daily life at The Sullivan Automotive Group. In 1977, John became a partner in Caddell Chevrolet. Then in 1984, John became the sole owner and President. One year later, he changed the name of the Chevrolet dealership to John L Sullivan Chevrolet. In 1992, John purchased Roseville Toyota located in the Roseville Auto Mall. This new dealership provided a modern showroom, the newest technologies to service our customer’s vehicles and provided our customers with a convenient location to purchase and service their vehicle needs. Today, John and the entire Sullivan Auto Group continue to make improvements to our facilities to make our customer’s experience easier, faster and not sacrifice any of customer’s wants or needs. Because of John’s efforts, The Sullivan family is dedicated to making our customer’s auto experience comfortable, trustworthy, affordable and reliable. John and our family continue to improve our dealerships so that they stay at the highest standards that our customers expect. John and The Sullivan Auto Group also continues to look into the future for new opportunities to serve our customers. Earlier this year, The Sullivan Auto Group began plans for our new Toyota dealership located in Livermore, CA. With changes in technology, especially the Internet, John and our family realize that our customers have many choices when it comes to purchasing and/or servicing their next new or used vehicle. All of the dealerships in the Sullivan family, John L. Sullivan Chevrolet, Roseville Toyota, and John L Sullivan Chrysler/Dodge are commi

Sales/Showroom

Monday 8:00 AM - 10:00 PM

Tuesday 8:00 AM - 10:00 PM

Wednesday 8:00 AM - 10:00 PM

Thursday 8:00 AM - 10:00 PM

Friday 8:00 AM - 10:00 PM

Saturday 8:00 AM - 10:00 PM

Sunday 8:00 AM - 10:00 PM

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 6:00 PM

Sunday 9:00 AM - 5:00 PM

Parts

Monday 7:00 AM - 6:30 PM

Tuesday 7:00 AM - 6:30 PM

Wednesday 7:00 AM - 6:30 PM

Thursday 7:00 AM - 6:30 PM

Friday 7:00 AM - 6:30 PM

Saturday 7:00 AM - 6:00 PM

Sunday 9:00 AM - 5:30 PM

  • After Hours Drop-Off
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Laptop Computers
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Customer Lounge Area
  • Quick Lube
  • O'Sully's Cafe
73 Dealership Reviews
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Reason For Visit
Sales (New)

"Thank you Razwan!"

Razwan provided fantastic service and was a pleasure to deal with in purchasing our new Toyota. Thank you for spending so much time with us.

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Roseville Toyota responded to this review

August 05, 2014

Hi jadakarza! Thank you so much for your positive feedback and for your purchase!



Reason For Visit
Sales (Used)

"Customer advocate"

Barry always work so hard to make sure all your needs are met! I would never buy a car from anywhere without going through Barry first.

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Sales (New)

"Andy did a great Job for me and my family."

Went in to get a car and ended up working with Andy and he gave me a great deal and got me great financing. Always ask for ANDY he's the best.

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Sales (New)

"driving through auto mall on 7/6/14"

approach Toyota see several salesman near sidewalk, one walks into path of my car in road asking if we are looking to purchase a car? Are you kidding me, stopping my car in the middle of the road, how disrespectful and rude. That made me know I will never purchase a car here and I will no longer use this dealership for service.

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unknown names


Reason For Visit
Sales (New)

"Best car buying experience one could hope to have"

My parents negotiated with Razwan to get me a brand new car for an amazing price. He was so helpful, and friendly, and made the process painless and even enjoyable. He took great care of us and expeditited the process. As a young woman, buying a car can be one of the most stressful experiences, especially for the first time. Thanks to Razwan and Toyota, I have only positive things to say about what we had to do to get a new car. Highly recommended to anyone getting a car in the area

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Sales (New)

"DO NOT BUYS FROM ROSEVILLE TOYOTA!"

DO NOT BUY FROM ROSEVILLE TOYOTA! They will promise you everything, highjack your car keys and when the deal is signed come back at you with hidden charges and false promises. Do not agree to anything extra they may promise. This is the definition of a slimy car dealership. I have a friend in at a local bank that they use for financing. She said that the contracts that Roseville put together are poor and really take advantage of innocent buyers. If you don't want to be surprised months after you buy your new car with extra charges with Roseville because they couldn't get your contract signed. They will take the initiative on their own to pay out extra charges to process your agreement then send you to collections for the extra money to them. I have perfect credit, but because they failed to send me anything noting their extra fees they have added to my account without me agreeing I have a collections agency calling me.

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Reason For Visit
Sales (New)

"***BUYER BEWARE!!! DO NOT TRUST FINANCE PERSON!!!***"

***BUYER BEWARE!!! DO NOT TRUST FINANCE PERSON!!! READ YOUR CONTRACT!!! THEY WILL NOT BE HONEST WITH YOU!!!*** I should have read yelp about this dealer before I purchased... The comment that fits my situation was " This dealership has a bad track record of lies, check out Toyota Sucks website, I wouldn't buy are do any"…Salesman was awesome, I purchased a new Prius V for my wife’s birthday, went to dealership and made a deal.. My contract was changed without my knowledge to meet my price and to fix they offered to add 10 dollars a month but they could not honor months that were agreed upon…. TOOK A VERY HAPPY DAY AND MADE IT A VERY DISHEARTENING DAY!!!!

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rgonzales10 responded to this review

May 28, 2014

Wow , Now I am a lyer and if I want the deal we made we have ot pay more... How sad that we need to deal with such madness and lies , just for a buck... God bless them, as they will pay thousands of times more for there biz pratices... I give up!!!!!!

rgonzales10 responded to this review

May 24, 2014

To Dan Wermuth, I am so discoraged and feel like a fool... I have been talking to Regint and dealer finance manager, Regent agrees that he had no Idea that trems were changed, and that the 90 days you are offering cost more per month if you want it... He brought contracts to our home to sign,it was my mistake trusting what was told to me was what was on contract... I have the e-mails with prices and months... It was 2 in the morning I thiought it was a mistake but after the last 3 days, We found out it was intentinal... So I stand by my post, ***BUYER BEWARE!!! DO NOT TRUST FINANCE PERSON!!! READ YOUR CONTRACT!!! THEY WILL NOT BE HONEST WITH YOU!!!***

Roseville Toyota responded to this review

May 24, 2014

Hello My name is Dan Wermuth. I am the Internet Sales Director of Roseville Toyota. I am VERY sorry for the trouble that you had with our Finance department. I would like to investigate this event in our video records, identify the individuals that had contact with you, interview the people involved and check all the notes to get to the bottom of this. This kind of customer experience should never happen here. When we have an unhappy customer, I am able to take corrective action internally to rectify the situation to make sure the deal structure is how you would like it. We will be intouch very soon to discuss this further and we will take action to restore your confidence in our business. Thank you, Dan Wermuth Roseville Toyota Internet Sales Director 916-774-4897 danw@rosevilletoyota.com



Reason For Visit
Sales (New)

"Great customer service! "

My sister and I were lookkng for a new vehicle for her. We went to another dealership in the auto mall yesterday and had a very stressful horrible experience. They were pushy, not informative, and made us feel very uncomfortable. Today I sent her to Toyota to take a look at what they had. When I came to meet her and see what they have been looking at, the whole mood of my sister was completely different than it was yesterday. She looked comfortable and excited about the purchase she was about to make. I would highly recommemed anyone to the roseville Toyota dealer for a new car purchase

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Razwan


Reason For Visit
Sales (New)

"Top Notch Customer Service"

Couldn't say enough wobderful things about Razwan. He truly was the most friendly, easy to work with and knowledgeable person we have ever purchased a vehicle from. We left completely satisfied with our new Tundra and will come back to him again for any future needs.

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Reason For Visit
Sales (New)

"Razi was the friendliest sales person I have every worked..."

Razi was the friendliest sales person I have every worked with. He was truly passionate about what he was selling and our overall happiness with our choice of vehicle. The amount of time Razi spent with us explaining the details and features of the vehicle and ALL the options was perfect. It was very reassuring to us that he was so knowledgable about the car and that we were making the best and most accurate decision based on his salesmanship. It was actually a pleasure to have met Razi.

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