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Roseville Toyota - Service Center

Roseville, CA

4.4
2,132 Reviews

2,132 Reviews of Roseville Toyota - Service Center

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January 18, 2018

Car repair I called Toyota after noticing a strange noise in my car and they scheduled an appt. within the hour. Since I had to leave my car overnight for repair More

by Csmith
Customer Service
Recommend Dealer
Yes
Employees Worked With
John
January 18, 2018

Service Always Friendly and prompt thank you for being prompt Good prompt service. Requiring 2twenry five words is not necessary to provide an adequate re More

by BJA1201
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander lindsey
January 17, 2018

Great service Rebekah was friendly, professional and efficient. Service was great. Will be returning for continued service to Roseville Toyota for my vehicles. We More

by Sidney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bekah Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2018

Fast and friendly experience I had went for a appointment thinking my check light was on funny story it was my maintenance I was due for a oil change . The gentleman who I had to More

by Melhutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul but I do not know his last name , Paul Hernandez
June 29, 2017

Recall of 2016 Tacoma Recall for HOA 2016 Tacoma Truck, dealership requested I leave my truck but had no truck to replace it with. Free rental because of recall but no truc More

by Terry Pollard
Recommend Dealer
No
Employees Worked With
Jim Stockman
Jun 29, 2017 -

Roseville Toyota responded

We apology for the inconvenience the current recall on the Tacoma has caused you. You are not alone in this. While it is Toyota's decision to recall and ground any vehicle with signs of an issue, we at the dealership have the difficult burden of trying to accommodate any customers who have been inconvenienced by this manufacturing issue. I can assure you we try our best to accommodate everyone, there are however only a limited number of vehicles available and only a very small number of trucks. Toyota does not supply us with any extra resources to accommodate customers affected. I would encourage you to call Toyota's Customer Experience 1-800-331-4331 and voice how this recall has affected you and we will continue to try and make the situation better for you.

May 28, 2017

Amazing sales staff. Service center is a customers nightmare Amazing internet staff set my family and I up for a test drive appointment with Henley Hernandez on May 6,2017. Henley is a friendly person with an ex More

by Umeko2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thue Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henley Hernandez, Malon Lasater, Julian R. Castellan, Joe Beitzel
January 20, 2017

Amazing customer service After spending a good year and a half fighting with the company of my previous car (will remain unnamed) as I had my car in the service center at leas More

by meghanw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Guetschow
December 14, 2016

Great customers service and communication skills. On Sunday December 11, 2016, me and my husband Doua Yang was looking a new car at Roseville Toyota and this young man name Jesus Fernander came to gre More

by Alie-Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Fernander
September 14, 2016

They Broke My Car ? Roseville Toyota dealership suck.. I took my Toyota Corolla for air bag recall fixing on 9/12/2016 appt time 10am checked in with Cory Lunsford serv More

by Priya Devi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Benjamin Kicinski and Cory Lunsford
June 03, 2016

Falsify repairs needed to your vehicle Please read this before going to the dealership for service. I really don't want what happened to me to happen to anyone else. I've always had my More

by indyjore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know