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Ross Downing Buick GMC Of Gonzales

Gonzales, LA

3.0
9 Reviews
Make the short drive from Baton Rouge, Denham Springs, or Sorrento to Ross Downing Buick GMC of Gonzales. We have the inventory of new and used cars, trucks, and SUVs that LA Buick and GMC drivers have been looking for. Remember to double-check the hours our departments are open. Visit us for a test drive today. Ross Downing Buick GMC of Gonzales is easy to find and convenient from both the Baton Rouge and New Orleans areas. Serving Ascension Parish and the surrounding River parishes, we are located at the corner of Hwy 44 (Burnside Ave) and Hwy 30 in Gonzales, Louisiana. We are only 2 minutes off of I-10 via exits 177 or 179 and just minutes from Tanger Outlet and Cabela's.
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2522 S Burnside Ave

Gonzales, LA

70737

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Showing 9 reviews

September 11, 2024

Worst car experience of my life. I was sold an obviously f’d up car that “no one knows what’s wrong “ after weeks. As a complete idiot with zero mechanics background it’s not rocket More

by Michelledemots
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Idk
May 29, 2024

Poor customer service. You have to wait on a service advisor. To assign your vehicle to a tech. You made an appointment the week before and the advisor is off or even runn More

by smamagee1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor Garcia
May 16, 2024

Amazing experience buying my new suv! Abner went above and beyond making my buying experience super smooth and easy! If you are looking for a new car go see Abner! Definitely a 5 star rat More

by ccanale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abner Sanders
February 16, 2024

Said they were going to get back with me with some additional photos. They never did.. They kept insisting on me making an 8 hour round trip to just look at it. I guess since they were not gonna More

by PARATECH1
Recommend Dealer
No
Employees Worked With
2 different people. One said he was a supervisor. Promised photos I never got.
September 09, 2023

Nice experience. Smooth transition out of old vehicle into new one. Would do business with them again. Perfect. More

by seaspeed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Ross was very courteous and helpful. I live four hours away so me communication was all via email. He was patient and prompt. More

by cab152.cb
Recommend Dealer
Yes
Employees Worked With
Ross Downing
January 08, 2023

Terrible service department advisors, won’t listen to your concerns had to go to service manager asked to not have any dealings with that advisor and was ignored I have called and spoken with customer se More

by sapicou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin
October 10, 2022

Need help to get my own car so don't have ask anyone to bring know were More

by Jeanette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walter
May 26, 2022

They did not seem to interested in my business. I got a lot emails from people but no one contacted me in a timely manner. More

by rlarryrichardson
Recommend Dealer
No
Employees Worked With
Jason Walter