Route 17 Mitsubishi

Absolutely terrible experience with Route 17 Mitsubishi. They undervalued my car until I mentioned KBB—then magically increased the offer by $3K. Their financing options were outrageous, and when I got a be They undervalued my car until I mentioned KBB—then magically increased the offer by $3K. Their financing options were outrageous, and when I got a better loan from USAA, they said it was “impossible” until I showed proof—then tried to beat it (they couldn’t). They manipulated trade-in values and refused to honor better numbers unless I financed through them. Then, after the sale, they said I owed $1,400 for a tax credit they mistakenly applied, provided altered documents, and made me pay out of pocket. Shady, unprofessional, and dishonest. Avoid this place at all costs. 0/10. More

I have used this service department many times and Adem always ensures everything goes smoothly and timely I highly recommend coming to rt 17 Mitsubishi🫶🏼 always ensures everything goes smoothly and timely I highly recommend coming to rt 17 Mitsubishi🫶🏼 More

The dealership has professional employees who look over every detail in the car and provide the best solutions for any car issues. They work really hard to get your car back in a prompt manner and give you every detail in the car and provide the best solutions for any car issues. They work really hard to get your car back in a prompt manner and give you full details on the job provided to your car. More

I wish I could give more than a five star. Exceptional service i was very satisfied with the service, customer relations. Top of the tops. Thanks Adem and your team you guys are the best. I f Exceptional service i was very satisfied with the service, customer relations. Top of the tops. Thanks Adem and your team you guys are the best. I feel heard and served in every way a customer can be satisfied. My car always runs as new after I visit mitsubishi Ramsey...a place to go all the time. Thank you so very much Team Adem for good quality of work you do!!!. Keep it up!!! More

I can’t say enough good things about my experience here. They really took care of me, gave me all the info I needed, and made sure I had everything I was looking for. Walked the lot, asked a ton of question They really took care of me, gave me all the info I needed, and made sure I had everything I was looking for. Walked the lot, asked a ton of questions, and they answered every single one. Fantastic experience! More

Adem and the team were super patient and understanding with my questions and concerns. They fixed the issue super quick and delivered a great customer experience. THANK YOU!!! with my questions and concerns. They fixed the issue super quick and delivered a great customer experience. THANK YOU!!! More

Poor is an understatement! After having an in-depth conversation with Sales person- Anthony , after discussing price along with fees - after a 2 hr drive to this shameful Plac After having an in-depth conversation with Sales person- Anthony , after discussing price along with fees - after a 2 hr drive to this shameful Place I come to find out the car is $6500 more - and it says it somewhere on a “page” on the internet. Scammers! I drove 2 hrs there and 2 hrs home on a Friday to find out there’s a hidden fee associated with a cash deal . What?! Shame on you! You’re dishonest and totally misleading! More

I had been in contact with Anthony, but when I arrived, a different salesperson was there. Initially, I just wanted to check how much the price differed from the online listings, and I found that the differe different salesperson was there. Initially, I just wanted to check how much the price differed from the online listings, and I found that the difference was over $9,000 on all of them. Then they told me that no matter how much I put down as a deposit, I would still have to pay over $700 per month. They kept trying to convince me to accept it. This is all a scam. Do not listen to anyone. No matter who the salesperson is or what was discussed before, if you go there now, you will definitely regret it. I have already filed a complaint with the BBB. More

Thank you very much for the great service. Staff was very courteous, knowledgeable and accommodating! Staff was very courteous, knowledgeable and accommodating! More

First time I was told to wait in waiting room before being taken care of. Later asked for keys. Was later told it was the battery and that it was not covered. All together it took about an hour and a ha being taken care of. Later asked for keys. Was later told it was the battery and that it was not covered. All together it took about an hour and a half to get repairs done. More