Read Reviews Route 22 Honda

Route 22 Honda

Route 22 Honda

75 Route 22 West
Hillside, New Jersey 07205


(973) 705-9300

Route 22 Honda
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.7
  • Friendliness:

    4.7
  • Overall Experience:

    4.7
  • Pricing:

    4.7

24-Month Rating

based on 318 reviews

4.7

4.7 out of 5

590 lifetime reviews

Route 22 Honda

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Route 22 Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Route 22 Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Route 22 Honda

Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer. Whether it's through our many driver amenities, our unique service discount card membership program, or good old-fashioned courtesy, Route 22 Honda, where WE DELIVER LIKE NOBODY ELSE, for you.

Sincerely,

Carmelo Giuffre
President and Chairman

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed


Our Amenities

Complimentary Gourmet Coffee, Tea and Hot Chocolate Free Drinks
After Hours Drop-Off Instant Financing
Cable TV Parts Store
Children's Play Room Shuttle Service
Classic Honda Cars and Motorcycles Vending Machines
Customer Lounge Area

gio94
5/16/2013 12:55:55 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
victor
  • Customer Service:

    2
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    2.8

My Review Of Route 22 Honda:

I went in looking to trade in a vehicle because of the commercial of $3, 000 no matter the condition of the car. When I get there I am told that they only do that if they really have to so they can push a sale. I was really shocked when I was told this. After the credit check was checked I was told a monthly rate, then another rate then in the finance dept I got another rate. This was so dissapointing especially since I had already accepted the second rate and traded my car for less then $3000. The guy in the finance dept was so negative saying I'm not sure if this willgo through blah blah blah after 4 hours that's the last thing I wanted to hear . In the end I was able to get my car ,but at a higher rate and after 6 hours. Route 22 hondas salesmen should tell the customers that the first monthly rate is an estimate not say that this is the firm rate.

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denwaspa
4/18/2013 9:02:01 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Hugh Hinds and Paul Costa
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Route 22 Honda:

Purchased my vehicle from this dealer, and have received Excellent service since 2007. Their professionalism is the best in automotive care, I've ever experienced.

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Dmmchill
4/2/2013 6:03:54 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Terrence
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Route 22 Honda:

I travel from Brooklyn to have my car serviced at Route22 Honda. I've been with them for the past 14yrs. I think highly of them & to me their family. Terrence has been wonderful & it was sad to hear that Rob is no longer with Honda. He was my buddy! I will miss him. I'm sure Paul, Terrence, Richie, George & the others will continuing to make us customers very happy. This dealership keeps me smiling on how well they interact with their people. Keep up the good work Guyz! D.Churchill

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bbb3
4/1/2013 1:25:12 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nate
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Route 22 Honda:

I would recommend this dealership to my friends and family. The salesman Nate is an AWESOME salesman. He is in a class all by hisself.

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zeena116
4/1/2013 2:08:01 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
joemy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Route 22 Honda:

first and for-most let me start off by saying that i was shopping for a new car because my old car had gotten totaled in a accident so i was in desperate need of a car. NO-ONE would approve me for a loan because of my horrible credit. when i walked into the dealership it i was in low spirit and was close to giving up, my soon to be salesperson joemy greeted me with a smile and took me to his desk, he promised me he was going to do everything he could to get me a car, and he did just that ! i walked out that day with a 2009 honda accord at a 7% rate which i think is great depsite my credit history. i am truly blessed to have met joemy he got me a car when no dealership in the tri-state area could. i never write reviews but i just had to take the time out to tell about my experience i had. #teamjoemy

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Leoquest
4/1/2013 12:20:41 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Abdel
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Route 22 Honda:

Great and extremely friendly service. Best service I've had by a dealer by far. I would recommend this dealer to anyone I know hands down.

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JohnDillinger
3/31/2013 11:51:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joemy Fernandez and Craig Cohen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Route 22 Honda:

I was skeptical about taking the drive to Route 22 Honda when there are so many other dealerships in my vicinity. When I got there I was amazed at the facility, elegant showroom with plenty of space and every model in the Honda lineup was there. In the basement they had a second indoor showroom. They even had antique Honda cars and motorcycles from the 70's. A new state of the art service department was just built and it is amazing! Joemy gave me a detailed demonstration on the Civic. He was courteous and professional. Offered me coffee and explained every aspect of the sale. His general sales manager Craig Cohen was extremely helpful, he got me a great end of month deal and made me feel confident in my decision to purchase at Route 22 Honda. I recommend his dealership to anyone looking to purchase a new or used car. They have a huge inventory and are very aggressive with their pricing.

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Accordgurl
3/31/2013 9:44:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joemy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Route 22 Honda:

Joemy was excellent! Made my experience great and quick. No haggling straight to the point! Paid what i wanted. I love my new accord !!!!!! Visit route 22 honda!

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Jmoya201
3/31/2013 6:40:14 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joemy Fernandez and Gary Angus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Route 22 Honda:

I had a very pleasant experience at Route 22 Honda thanks to Joemy. He took his time to show me the 2009 CRV I saw online got the payments right in my range and I was out of the dealership in time for dinner.

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victor19
3/31/2013 5:51:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joemy Fernandez
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Route 22 Honda:

The customer representative that help me was joemy and he was really friendly and knowledgeable in the car I was interested in. He helped me out answered every question I had. He gave me a very good price on my car. After I signed all the papers I was very happy with the service, the representative, and the pricing for the car. I would recommend this dealership to anyone best service ever

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