Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 23 Honda
Pompton Plains, NJ
2,708 Reviews
Are You Curious About Route 23 Honda? Here's more About the Experience We Offer our Pompton Plains, Wayne, Paterson and Newark Drivers
Here at Route 23 Honda, we're committed to providing our Pompton Plains, Wayne, Paterson and Newark drivers with the ultimate dealership experience. From a comprehensive selection of new Honda models and budget-friendly used cars to car loans and Honda leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom.
Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve.
From the moment you walk into our showroom to the moment you walk out the doors, the Route 23 Honda team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 700 State Route 23 Pompton Plains, New Jersey, where we're a just a quick drive away from Wayne, Paterson and Newark. We truly look forward to assisting you today and in the future with all of your automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,708 reviews
November 11, 2025
A regrettable and financially burdensome experience. It was the final day to avail oneself of the government’s rebate for electric vehicles. I visited the nearest Route 23 Honda dealership to take advan It was the final day to avail oneself of the government’s rebate for electric vehicles. I visited the nearest Route 23 Honda dealership to take advantage of this opportunity. Naturally, my primary focus was on the rebate. Surprisingly, the government did not provide me with the rebate. They informed me that there was a $15,000 Honda rebate and a $7,500 government rebate. However, they only granted me the $15,000 Honda rebate. I assumed that the other details were generally consistent for all applicants, which hindered my ability to concentrate. Salesman Juan Garcia and finance manager Moe refrained from providing any comprehensive information. They expedited the process, urging me to sign the agreement without adequate consideration. Subsequently, when I compared my experience with friends who had leased the same vehicle, I confronted the stark reality: a double down payment of an additional $3,000 and a minimum monthly payment of $300 more. This translates to an extra payment of $10,800 over a 36-month period. I returned to the dealership within two days, but no assistance was provided. I strongly advise against purchasing a vehicle from this dealership. Make your decision after thoroughly evaluating at least three to four dealerships. More
by aipek
Employees Worked With
Juan Garcia
November 04, 2025
I leased a car, Honda Prologue Elite, from Route 23 Honda on 9/30/2025. Last day of government rebate $7500. Sales person, Juan Garcia and finance manager, Moe told value of car $59850 and extra around $2000 on 9/30/2025. Last day of government rebate $7500. Sales person, Juan Garcia and finance manager, Moe told value of car $59850 and extra around $2000 some other expenses. And also $15000 rebate from Honda and $7500 rebate from government. I believed them so I didn’t check numbers during the signing.it happened so quickly. After two days I met my friends who lease the same car. They told me their numbers. I saw big differences. I paid double advanced payment still my monthly payment double around $300 monthly higher. After that I focused on numbers what I signed. I saw they didn’t give me $7500 government rebate and my car price went up $69850. I went dealer to talk but they told me finance guy, Moe doesn’t more work here. Sales person doesn’t know anything. He brought another guy who told me we can’t do anything. I told him can I get your business card he told me I don’t have business card. I tried to talk another finance manager who told me the same thing and even he doesn’t have business card. This situation increased my suspicions. I went there 3-4 times to find out what’s going on but nobody help me. And one of them threaten me More
by aipek
Employees Worked With
Juan Garcia
October 29, 2025
I decided to buy a 2026 Honda CRV. I did research, reached out via email and finally connected with Dave Yoon our salesman. The entire process was enjoyable. There were many hold up I did research, reached out via email and finally connected with Dave Yoon our salesman. The entire process was enjoyable. There were many hold ups on my end due to unforeseen circumstances and Dave worked with me to make it all happen. More
by Dbrigito
Employees Worked With
David Yoon
October 04, 2025
This dealership completely took advantage of me. They sold me a lease for a Honda Accord with a sticker price of $33,650, but in the contract they inflated the cost to over $43,000 without explainin They sold me a lease for a Honda Accord with a sticker price of $33,650, but in the contract they inflated the cost to over $43,000 without explaining it properly. The salesperson rushed me through the process, made it sound like I was getting a good deal, and only after signing I realized how badly I was misled. Now I’m stuck with a payment way higher than what was promised. They are not transparent, they hide critical details, and they prey on customers who trust them. I do not recommend this dealership to anyone—be very careful before signing anything here More
by arrismendii
Employees Worked With
Juan Garcia
October 03, 2025
I just purchased a CRV sport touring and my wife is very happy with her car. The folks at Route 23 Honda were very professional. Our sales person Jamile Rodriguez was extremely knowledgeable with the Honda happy with her car. The folks at Route 23 Honda were very professional. Our sales person Jamile Rodriguez was extremely knowledgeable with the Honda vehicles. It was inspiring to see a young women in this domain that is predominantly handled by men. Jamile answered all of our questions. Always had a smile. Route 23 Honda is very lucky to have an employee like Jamile. I would highly recommend her. More
by Juan.a.francisco
Employees Worked With
Jamile Rodriquez
September 02, 2025
Yaik and George expertly guided me through the car buying process. They were responsive, knowledgeable, and made sure I felt confident in my decision. I'm thrilled with my new car! process. They were responsive, knowledgeable, and made sure I felt confident in my decision. I'm thrilled with my new car! More
by Jsrabb
Employees Worked With
Yaik Tung, George Slider
June 30, 2025
My wife and I purchased a 2022 accord ex-l last week. The sales man Isiah Torres was very helpful, knowledgeable and friendly throughout the process. We rate him 5 stars! The sales man Isiah Torres was very helpful, knowledgeable and friendly throughout the process. We rate him 5 stars! More
by Nandomm
Employees Worked With
Isiah Torres
June 17, 2025
Jamile sold us our Ridgeline last night and we couldn’t be happier. She answered every little question my wife and I had and made sure to have us in and out quickly which we really appreciated! be happier. She answered every little question my wife and I had and made sure to have us in and out quickly which we really appreciated! More
by dermich141
Employees Worked With
Jamile Rodriguez
June 10, 2025
Had a great experience purchasing here! Yoly was fantastic on getting me everything I needed over the phone to make it easy when I came in. Jamile was sper helpful and patient. Highly recom Yoly was fantastic on getting me everything I needed over the phone to make it easy when I came in. Jamile was sper helpful and patient. Highly recommend them both if your looking for a new car! More
by mattscann202
Employees Worked With
Jamile Rodriguez, Yoly Almonte
