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Route 23 Honda
Pompton Plains, NJ
2,701 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,701 reviews
March 31, 2024
I have been driving many different Honda's for many many years and been to so many different dealerships. But this dealer ship is the best and how Yaik and his team at RT 23 Honda go the extra mile to make years and been to so many different dealerships. But this dealer ship is the best and how Yaik and his team at RT 23 Honda go the extra mile to make customers feel like part of their Rt 23 Honda Family!.. Definitely I recommend them... beyond happy with everything. More
by Charles
Employees Worked With
Yaik Tung
Helpful March 30, 2024
This is my 2nd Car I worked with Yaik and had a great experience Again. He was so considerate and prompt- we were in and out super quickly. Took the car for a test drive with no problems. Answered all experience Again. He was so considerate and prompt- we were in and out super quickly. Took the car for a test drive with no problems. Answered all of my questions and walked me through all necessary info-details. He helped me download the Honda Link app and explained how the app works with the car. Also, he took his time to help me to register/sign up online to my new account. I will be returning for my next Honda as well. More
by Helen
Employees Worked With
Yaik Tung
March 29, 2024
I am very happy with my car. Everybody loves the color. My experience with Yaik Tung was a great salesman. Very polite and very nice to us. He is a excellent employee for your c Everybody loves the color. My experience with Yaik Tung was a great salesman. Very polite and very nice to us. He is a excellent employee for your company . We will recomend this dealer to anybody. More
by Mcmuf2003
Employees Worked With
Yaik Tung
March 28, 2024
The whole process was quick, easy, and professional. Yaik was super helpful and took care of any concerns/questions we had immediately, the same time did not put any pressure or overwhelm us. Honestly Yaik was super helpful and took care of any concerns/questions we had immediately, the same time did not put any pressure or overwhelm us. Honestly made the entire process very easy with his relaxed friendly approach. Thank you Yaik. More
by Route23Honda$
Employees Worked With
Yaik Tung
March 25, 2024
I would like to thank Yaik and Mohamed very much! They were very super helpful, friendly, had lots of patience for my crazy questions. Very impressed with Route 23 Honda! Customer service was 100/10 They were very super helpful, friendly, had lots of patience for my crazy questions. Very impressed with Route 23 Honda! Customer service was 100/100!!! I will return for my next car buying. More
by George
Employees Worked With
Yaik Tung
March 23, 2024
It started 3 years ago when we leased a pilot and didn’t leave the dealership until 11:00 PM because they wanted to make the deal that night which was the last day of March 2021.Part of the deal was they we leave the dealership until 11:00 PM because they wanted to make the deal that night which was the last day of March 2021.Part of the deal was they were going to make my last payment on our ending lease car. 7 months later and over 15 phone calls to the dealership and corporate and Giovanni ( the manager) never returning my calls I finally got my check on October 21st! Now 3 years later my lease is up and we couldn’t come to a deal on another pilot so we leased a car with another dealership. So we had the car inspected, made appointment to return the car to dealership on 3/22/24 after they canceled my appointment on 3/23/24 cause they don’t do lease returns on Saturday. So we go to return the car a salesman goes and checks the car out takes pictures of the odometer starts the paperwork then comes back and tells us they are not going to take the car back😡because the lease back (US Bank) is hard to deal with and they don’t want the responsibility of the car on their lot until it is picked up! We been leasing cars for over 25 years and NEVER HAD THIS HAPPENED TO US BEFORE!!!! I will NEVER go to this dealership again nor would I recommend them to anyone. If I could I would give them a -10 rating. There customer service S_ _ KS. More
by Jb
Employees Worked With
Linda Sung, Juan Mosquera, Kevin Pinedo, Jose Concepcion, Erick Mendez, Ashlie Liriano, Steve Reedy
March 22, 2024
My husband and I are so happy with our new Lease and experience. Was great very sweet kind and knowledgeable!! Thank you Yaik. we will be back when our lease is up. experience. Was great very sweet kind and knowledgeable!! Thank you Yaik. we will be back when our lease is up. More
by Jacob
Employees Worked With
Yaik Tung
February 29, 2024
Highly Recommend to work with Yaik. He knew his product and very super helpful. I love the hassle-free lease process and Yaik is very Professional. He knew his product and very super helpful. I love the hassle-free lease process and Yaik is very Professional. More
by Todd
Employees Worked With
Yaik Tung
February 27, 2024
I would like to thank Yaik and George(Finance Manager) very much! They were very super helpful, friendly, had lots of patience for all my questions. The whole process was quick, easy, and professional. very much! They were very super helpful, friendly, had lots of patience for all my questions. The whole process was quick, easy, and professional. Yaik was super helpful and took care of any concerns/questions I had immediately. Highly recommend working with this professional Yaik & Geroge! More
by Peter G.
Employees Worked With
Yaik Tung
February 26, 2024
I work with an amazing salesperson Yaik Tung. Great experience from walk-in to walk-out. He was a pleasure to deal with, took the car for a test drive with no problems. Answered all of my ques Great experience from walk-in to walk-out. He was a pleasure to deal with, took the car for a test drive with no problems. Answered all of my questions and walked me through all necessary info-details. He went the extra mile to help me complete the purchase. I take pride in recommending Yaik and this dealership. More
by Rich S.
Employees Worked With
Yaik Tung
