Royal Buick GMC of Tucson

Nick was amazing. He got us a good deal. Royal is a great company. This is our 4th car from them. He got us a good deal. Royal is a great company. This is our 4th car from them. More

⭐⭐⭐⭐⭐ Highly Recommend – Nick Traynor is the Gold Standard in Car Sales! I recently purchased a vehicle from Nick Traynor at Royal automotive group, and I can honestly say it was one of the best car Standard in Car Sales! I recently purchased a vehicle from Nick Traynor at Royal automotive group, and I can honestly say it was one of the best car-buying experiences I’ve ever had. From the very first interaction, Nick stood out for his genuine enthusiasm, deep product knowledge, and unwavering commitment to making sure I found the right car for my needs and budget. What truly impressed me was how Nick went above and beyond. He spent extra time walking me through every feature, answered all my (many) questions without any pressure, and even coordinated a thorough inspection and test drive on short notice. When I had concerns about financing and trade-in value, he worked tirelessly behind the scenes to get me the best possible deal—far better than I expected. He followed up personally, kept me updated every step of the way, and made the entire process smooth, transparent, and actually enjoyable. Nick’s patience, honesty, and customer-first approach made me feel like a valued client rather than just another sale. In an industry where trust can be hard to find, Nick restores your faith that there are still great salespeople out there. If you’re in the market for a new or pre-owned vehicle, do yourself a favor and ask for Nick Trayner. You won’t be disappointed—you’ll be driving away happy with a great deal and a new friend in the process. Thank you again, Nick! Keep doing what you’re doing. More

Spencer was awesome. Easy to work with , very helpful he made our truck buying experience pleasant we will definitely be sending family directly to him Easy to work with , very helpful he made our truck buying experience pleasant we will definitely be sending family directly to him More

Spencer is awesome we just bought our 4th car from him. We went into Royal a few years ago and this young man was the first smiling face we had seen all day( other dealerships ). He understood my frustrati We went into Royal a few years ago and this young man was the first smiling face we had seen all day( other dealerships ). He understood my frustration at the time and did all he could to put our minds at ease. We ended up accomplishing what we had set out to do that day, which we could have not do e without Spencer. We went back to Spencer about a year later as our needs had changed and again he went far beyond to take care of us. Today we made it a family affair as we went back to Spencer with another need this time for our daughter and again Spencer went far beyond and worked very hard to help her get what she needed . Spencer is like family at this point I don't think I will go to another salesmen ever, if for reason Spencer were to leave the royal dealership I would follow him to his next location if he is still selling cars. More

José was awesome! He was helpful and answered all my questions with clarity! I was pleased that he worked around my schedule ☺️ He was helpful and answered all my questions with clarity! I was pleased that he worked around my schedule ☺️ More

Spencer was a pleasure to work with when purchasing a new truck. I did not feel pressured and he communicated well through the process answering several questions I had (via text, which was nice). He did not truck. I did not feel pressured and he communicated well through the process answering several questions I had (via text, which was nice). He did not over-promise or make stuff up that he did not know ( which I experienced at a different dealership I was also looking at a different truck). He set clear expectations about order and delivery and I was able to do most paperwork easily online in advance of pick up. I reccommend asking for Spencer if you visit this dealership. More

Very welcoming and understated. I did not feel like I would be paying for their overhead. Well staffed for a Saturday but dang, it takes so long to buy a vehicle! I did not feel like I would be paying for their overhead. Well staffed for a Saturday but dang, it takes so long to buy a vehicle! More

Excellent service from Galen and Susan. I was welcomed to the facility, asked if I needed anything and kept informed on my vehicles progress. Nice and professional employees like Galen and I was welcomed to the facility, asked if I needed anything and kept informed on my vehicles progress. Nice and professional employees like Galen and Susan are the face of the Royal Buick GMC franchise. Best people at the best dealership. More

Best car buying system I have ever experienced. I have bought over a dozen new cars in my life and this was the best. I have bought over a dozen new cars in my life and this was the best. More

Once Nick took over everything went smooth and I felt like I was being acknowledged. I had submitted two requests for more information on vehicles about a week prior via online. I never ever heard from a like I was being acknowledged. I had submitted two requests for more information on vehicles about a week prior via online. I never ever heard from anyone. Finally I went to the dealership and me with a new salesman who didn’t tell me that the forever warranty was not for vehicles over 80000 miles. That was basically a selling point of getting a vehicle with 90000 miles, but I was already in the buying process with Nick at that point. He handled it diplomatically and offered me a free oil change. Nice- but doesn’t exactly cover my car like the forever warranty. During trying to work numbers with the other sales person it got very frustrating as I felt I was being pushed into a monthly payment when all I wanted to know were the bottom line numbers. I kept explaining that I’m not worried about getting financed but I believe they wanted to push the gm financial financing. Being so far in it Nick was open and explained a lot. He went over the vehicle with me and managed to work with my timeline of getting the truck as it still had to go through inspection. More