Royal Honda

Purchased a brand new car not two months ago. The front Honda emblem fell off. When I brought this to the attention of Royal Honda and asked for them to replace the emblem, because obviously a The front Honda emblem fell off. When I brought this to the attention of Royal Honda and asked for them to replace the emblem, because obviously a part of a brand new car should not fall off, their response was 'well your car must have been in an accident' when I sent photos clearly showing this not to be the case the response then became 'well someone must have stolen the emblem'. When I took the car physically to Royal to be examined and no evidence of theft was present, Royal still took the position that instead of doing the right thing and admitting there was an manufacturimg issue and replacing the part, they demanded that I pay for the new part. Do not go to Royal Honda. They will not stand behind their very own product and will make any and all excuses they can come up with to avoid doing the right thing. More

Made an appointment to get my tire changed. I dropped the car off, and they said it won't take more than 90 minutes. After 2 1/2 hours I inquired to find out the progress, only to be told they I dropped the car off, and they said it won't take more than 90 minutes. After 2 1/2 hours I inquired to find out the progress, only to be told they don't stock that tire. No communication whatsoever and had I not inquired, I’d likely still be there. More

We had the most amazing experience at Royal Honda! After being taken advantage of at All Star Hyaundai of Baton Rouge, everyone at Royal Honda went above and beyond to help make the best of a bad situ After being taken advantage of at All Star Hyaundai of Baton Rouge, everyone at Royal Honda went above and beyond to help make the best of a bad situation. I would recommend this dealership to any and everyone! I would highly recommend our sales associate Michael Yun and we WILL be going back there when we need our next vehicle. More

I went in for an oil change and tires balanced appointment iwas there 5 hours appointment iwas there 5 hours More

Dishonest people. Got a bill at end of lease that the manager told us we would not get. No one would return our calls to resolve. Find someone honest. manager told us we would not get. No one would return our calls to resolve. Find someone honest. More

Car was as described online. Ricardo was prepared when we got there. Anthony handled my son’s financing. A great experience! Thank you, Royal Honda! got there. Anthony handled my son’s financing. A great experience! Thank you, Royal Honda! More

Repair diagnostic 2007 Civic turns over but does not start Did not diag with computer quoted fuel pump replace for 1000 not the problem needed computer diag to determine problem immobilized or mcu this was not Did not diag with computer quoted fuel pump replace for 1000 not the problem needed computer diag to determine problem immobilized or mcu this was not done, as there was no connection to data link for code reader other than HDS which can bypass systems to create link to vehicle systems More

Awesome My experience was Amazing Anthony and Ricardo was the best , and most of all helpful , I am pleased with my deal and car I definitely will recommend m My experience was Amazing Anthony and Ricardo was the best , and most of all helpful , I am pleased with my deal and car I definitely will recommend my peers , best experience I had at a dealership so far More

The best car buying (leasing) experience I have ever had. 4/26/2018 - My experience could not have been any better. In and out within an hour. The only dealership that gave me a fair price from the get go. 4/26/2018 - My experience could not have been any better. In and out within an hour. The only dealership that gave me a fair price from the get go. No haggling. Old school sales, professional staff, a good vibe from the moment you walk in the door. I went all over the place, even to Baton Rouge, only to find the best deal 20 minutes from home. Lesson learned! Customer for life. I was assisted by Alton and Danny and could not have been more pleased (and I am truly hard to please). Andrea Pieri. More