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Royal Palm Mazda

Royal Palm Mazda

9305 Southern Blvd
Royal Palm Beach, Florida 33411

Sales: (561) 370-7170
Service: (561) 370-7190
Parts: (561) 370-7180

Royal Palm Mazda
Manufacturer: Mazda

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  • Customer Service:

    4.9

  • Quality of Work:

    4.9

  • Friendliness:

    4.9

  • Overall Experience:

    4.8

  • Pricing:

    4.7

24-Month Rating

based on 272 reviews

4.8

4.8 out of 5

426 lifetime reviews

Royal Palm Mazda

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Certified: Royal Palm Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Royal Palm Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Royal Palm Mazda
Thanks for visiting Royal Palm Mazda's Dealer Rater page. Please feel free to read and submit reviews about our staff.

Sure, we have great deals and an amazing state-of-the-art facility... but none of that means anything if we don't take care of our customers. With today's ever changing market, the only constant in our world is our reputation. As a Penske Automotive Dealership, we take this very seriously. When dealing with a Penske store, you should expect respect and hard working employees. Royal Palm Mazda is no exception.

We hope you have had a pleasure able experience with us and we look forward to building a mutually beneficial relationship for the future. Thank you.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 9:00 PM

Sunday: 11:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Automated Car Wash Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Express Service Television
Free Coffee Vending Machines
Free Drinks

dawn1755
5/14/2013 9:17:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter MassaroPeter Massaro

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Royal Palm Mazda:

Our Family has purchased 8 Mazda's from Royal Palm Beach. We always received amazing service. The sales team does not push you. They are very honest and will help you receive the best deal for you not whats best for them. We have referred many of our friends and they too have experienced the same outstanding service :)

Will go back for number 9!

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BrunetteChick
5/12/2013 4:19:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joel SamuelsJoel Samuels

  • Customer Service:

    5

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    4

  • Pricing:

    5

  • Overall Score:

    4.6

My Review Of Royal Palm Mazda:

My experience was great with Ashley and Joel! They were very sweet and helpful finding a car that was right for me!! It wa nice to feel welcome and In such good hands :)
Thank you Ashley and Joel!! I love my bright blue Mazda Cx-5

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carynjac
5/5/2013 4:46:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric ReynoldsEric Reynolds

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Royal Palm Mazda:

Royal Palm Mazda makes you feel at home from the moment you walk in the door. From Service, to sales, to financing. They come over and constantly make sure you are being taken care of and treated fairly.

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CathyJesson
5/4/2013 5:08:12 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe AultJoe Ault
Joel SamuelsJoel Samuels
Larry TabloffLarry Tabloff

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Royal Palm Mazda:

Royal Palm Mazda employees, Sal, Christine, Larry, Joel, and Joe, all went above and beyond when helping me purchase my 2010 Mazda 3. All were friendly, courteous, and helped me find the best deal that suited me. I truly appreciate the professionalism and friendliness I have received. I definitely recommend shopping at Royal Palm Mazda. :)

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Gquattrone
4/30/2013 9:25:47 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter MassaroPeter Massaro

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Royal Palm Mazda:

The service was very good, Peter was responsive, courteous and professional. I asked questions related to the car quality, reliability and mechanical details. Peter answer all with proficiency.
Gus Quattrone

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bevpat
4/28/2013 11:51:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gregg BeckerGregg Becker
Joel SamuelsJoel Samuels

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Royal Palm Mazda:

My husband and I went for a review of our Mazda 3 and it was a great adventure for us to find a great team helping us to find a vehicucle that suits us. We thank them from the bottom of our hearts. They entire time spent at the dealer was very agreable and made us feel like we were talking to friends that understood all our needs.

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mdg1964
4/21/2013 8:43:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gerard SeifertGerard Seifert
Larry TabloffLarry Tabloff

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Royal Palm Mazda:

I was in a very bad situation with my current Mazda6 lease from another Mazda dealer in Delray Beach, Fl. Larry and Gerard worked very hard to get me the best possible deal in order to get out of the lease and purchase my vehicle.

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Renrupp328
4/12/2013 11:19:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gregg BeckerGregg Becker
Gerard SeifertGerard Seifert

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Royal Palm Mazda:

Best experience buying a car EVER!!!!
Today I bought my 3rd Mazda cx-9. Thank you to Royal Palm Mazda for making the most stressfree car buying experience EVER!!!
It started when I made a phone call to the dealership and told them what I was looking for. They got back to me in an imprssesive timely manner. Since I had already shopped the car I knew they had the best price. I showed up at the dealership about 3pm and drove off the lot with my new car (that I LOVE) at 5:30pm. THANK YOU , THANK YOU , THANK YOU for making it so painless and easy. I also must say how nice and clean the dealership was.

Kudos to the guys I worked with for getting me the car I wanted, at the best price and making it so easy. Kudos again to the team there... Gregg Becker, Gerard Seifert and Jean Volel for making it all happen.

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merlin20
4/9/2013 9:05:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joel SamuelsJoel Samuels
Mike SellittiMike Sellitti

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Royal Palm Mazda:

Professional team, professional service, always a pleasure to come back. Keep up the good work!
The non aggressive approach really impressed me and my wife, that's the way to go!
Best of luck!

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MonicaMarcial13
4/6/2013 1:48:01 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sal Seruya

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Royal Palm Mazda:

Working with Sal Seruya was a great experience. Hes very personable and took the time to help my fiance and I in to the right car. Do to the circumstances we were very limited and had little hope, but working with Sal we were able to find a great car that was within our budget and which fit our requirements. I highly recommend Sal, if you are looking into getting a car, new or used, he will make sure you leave the lot with the car for you. Not only was he helpful while we were at Royal Mazda he also followed up with a call to inquired if the car was fit to our expectation. Over all I had a great experience with Sal Seruya at ROYAL PALM MAZDA.

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