Rudolph Honda

Civic Purchase First let me say that Rick and Mark in the Service Department did a terrific job maintaining my S-2000 over the past 11 year. Edgar Flores in Sales w First let me say that Rick and Mark in the Service Department did a terrific job maintaining my S-2000 over the past 11 year. Edgar Flores in Sales was very professional, knowledgeable and caring when it came to the purchase of the Civic EX-T. You have some really great people working for Rudolph Honda. More

Great service by Ms. Clare. I had one of the best services anyone in el paso could have offered me. Great customer service to Ms. Clare and the techs. Very friendly and so corteo I had one of the best services anyone in el paso could have offered me. Great customer service to Ms. Clare and the techs. Very friendly and so corteous. More

Overall great experiency As soon as they open, you are greeted with a good morning, followed by a very attentive customer service. You are taken care of in a very efficient ma As soon as they open, you are greeted with a good morning, followed by a very attentive customer service. You are taken care of in a very efficient manner. I don't mind the drive all the way to the West side, even though i live closer to the Lee Trevino one. Good service equals loyal customers, makes for a good business! More

purchased a 2016 Honda Accord Mr. Valles was very helpful, and the visit was very pleasant saw several cars before making our purchase. All the staff we dealt with were very helpfu Mr. Valles was very helpful, and the visit was very pleasant saw several cars before making our purchase. All the staff we dealt with were very helpful, and knowledgeable about the cars they are selling. More

Sold me a truck that was in 2 prior accidents Sold be a truck with a clean carfax but I found out a year later it was in 2 accidents and that I should have been told about it and when I called Mik Sold be a truck with a clean carfax but I found out a year later it was in 2 accidents and that I should have been told about it and when I called Mike Bustamante all he said was they cover there side of the deal and that they never knew about the loss and I provided them with the insurance est for each loss but still would not give me diminished value that I am owed More

purchased 2015 Honda Accord Sport Dan Martinez helped me purchase a 2015 Honda Accord Sport. He beat the price of a 2016 Toyota Camry. A week after I purchased the car I noticed a sc Dan Martinez helped me purchase a 2015 Honda Accord Sport. He beat the price of a 2016 Toyota Camry. A week after I purchased the car I noticed a scratch by the door handle. Dan told me to bring the car in and the body shop fixed the scratch. very satisfied customer here. More

My last new car in my life ! On Sept. 14 I made my last new car purchase at Rudolph Honda, the price was my main reason for buying this car but the sales persons I dealt with we On Sept. 14 I made my last new car purchase at Rudolph Honda, the price was my main reason for buying this car but the sales persons I dealt with were outstanding and hel;p me make up my mind. Lam Nguyen was the main man with a lot of help from Armando Perez we made a deal. I was not happy with the offer on my used car the price was about $3000 short. But we are happy with our new Accord and plan to get good use from it. thank you Bufe and Mary Morrison More

They need the business so bad that they lie to customers I dropped off my Honda Accord for a RECALL on the passenger side. After the recall was addressed, the one that picked up the car was my wife. They adv I dropped off my Honda Accord for a RECALL on the passenger side. After the recall was addressed, the one that picked up the car was my wife. They advised her that in order for her to take the car, she needed to sign a document relieving Rudolph Honda from any liability. Rudolph Honda Service Rep Rick told my wife that the car needed front and back brakes so bad, he needed her to sign that paper that states Honda in not responsible for any accidents. When my wife arrived at home. I was getting off my car and I heard her back brakes and was concerned with the noise. When we took the car to Honda, it didn't have a noise. My wife told me what Rick had said to her about the brakes needing replacement brakes. I bought the front and back brakes and I swapped them out myself. The brakes were still in good condition and could have waited another 6 months. I also found where the noise was coming from. I found a large rock that could not have been picked up while on the road. I had to pull apart the debris or dust cover that goes around the drum. The rock was removed and when I showed the rock to my wife, we were both disgusted. I strongly believe that the rock was planted inside the debris or dust cover in order for my wife to say " Go ahead and change the brakes". I am so disappointed in Rudolph Honda. They don't know what financial situation one is in. I am going through Radiation Treatment and battling cancer. I have plenty of Medical bills. Rudolph Honda does not care about their customers. They only cares on finding business anyway possible, even if it means to lie to a customer. Be careful and don't trust Rick!!!!!!!!!!!! More

New Vehicle Purchase Met this gentleman online (Edgar Flores) and it was a great experience, very professional, attention to detail, he will do his best to get you what y Met this gentleman online (Edgar Flores) and it was a great experience, very professional, attention to detail, he will do his best to get you what you are looking for, should visit El Paso Honda by far the best dealer in the area, just bought to brand new Hondas, good luck More

Mr. Perez and Rudolph took care of me I thoroughly appreciated our sales consultant, Armando Perez, who took the initiative to follow up with me without being pushy and helped us decide on I thoroughly appreciated our sales consultant, Armando Perez, who took the initiative to follow up with me without being pushy and helped us decide on Leasing a 2015 Honda Civic LX. Being active duty Army, I don't have time to mess around and Mr. Perez offered several options to help me (and my wife) make an informed and educated decision. Rudolph's financing department made it easy to fill out the paperwork and even saved us money with Honda's Military Discount. Sincerely pleased, CH Bill Fry More