Reason for Visit: Sales
I recommend this dealer: No
My Review of Rusnak Audi - Pasadena:
Beware of Rusnak. Chris Aldworth is in charge of the Rusnak service dept and he was totally unresponsive. My Audi TT 225 with 39k has been in the shop over 30 times!!! You would think someone would look at my service history and offer to get involved to fix this vehicle.
About every 1 - 2k a new problem surfaces. Many of which, were repaired previously at Rusnak. Just a few from my very long list...
- Drivers Side Air Bag (warning light on/air bag replaced)
- Passenger Side Air Bag (warning light on/air bag replaced)
- Fuel pump (car stalled - replaced)
- Temp Warning Light - (sensor replaced)
- Alternator & battery replaced
- Instrument cluster replaced
- Gas Tank senor replaced
And, lots, lots more.....
Worst of all, my warranty ran out in December & now Audi claims no responsibility for repeated and/or prior problems.
Bottom line - I will NEVER buy any vehicle from Rusnak!!!!!!!!!
Mark Drake
Was this review helpful to you? Yes | No