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Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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excellent easy Shane was so nice very knowledgeable and didn't wast our time really appreciated that. Also manager came in and super easy to close deal with out a lo Shane was so nice very knowledgeable and didn't wast our time really appreciated that. Also manager came in and super easy to close deal with out a lot of hassle. More
First Service on new car I was able to get in quickly for service. Upon arrival from start to finish all were friendly, efficient and professional. This is my third BMW and I was able to get in quickly for service. Upon arrival from start to finish all were friendly, efficient and professional. This is my third BMW and I always request Chuck Lamb to service my car. He is very knowledgeable and trustworthy. More
Over delivered! I was pleasantly surprise with the service and charges of my repairs..From drop off to picking up; the process was seamless and a pleasant experience. I was pleasantly surprise with the service and charges of my repairs..From drop off to picking up; the process was seamless and a pleasant experience. My service person, Robert Hull, went way above expectations and I truly appreciated it. More
Jeff was extremely helpful with my purchase. He helped me in locating the car and kept it in the warehouse for 3 weeks. He left a bow in the trunk because it was a birthday gift.!!! Thank you He helped me in locating the car and kept it in the warehouse for 3 weeks. He left a bow in the trunk because it was a birthday gift.!!! Thank you Jeff!!! More
Excellent experience My husband and I had the best dealership experience ever at Rusnak this past weekend.. Claude Cantin was super friendly, very knowledgeable, and put u My husband and I had the best dealership experience ever at Rusnak this past weekend.. Claude Cantin was super friendly, very knowledgeable, and put us right as ease, he's a great salesman to work with. He addressed all our concerns, and we never felt pressured or rushed, as we had at previous dealerships. I absolutely love my car, we are extremely satisfied with our purchase, and with our experience at Rusnak BMW, we will definitely send our family/friends! More
Service As always they did a great job with my car in service. Friendly and efficient! My car was ready same day and I had no issues. As always they did a great job with my car in service. Friendly and efficient! My car was ready same day and I had no issues. More
Excellent I had no scheduled appointment but was quickly helped. The problem was shared, investigated, and the necessary arrangements made for its solution. All I had no scheduled appointment but was quickly helped. The problem was shared, investigated, and the necessary arrangements made for its solution. All who helped me were pleasant, courteous and knowledgeable. Thank you. More
Great experience Friendly, helpful, efficient. When I leased my car, Scott was so patient despite my desire to test drive numerous models. My husband and I tend to b Friendly, helpful, efficient. When I leased my car, Scott was so patient despite my desire to test drive numerous models. My husband and I tend to be uneasy with car salesmen. But Scott put us right at ease with his friendly, low key approach. We did not feel like we were being hustled into anything. Because of that, we felt free to think through our decision completely and ended up spending more money on a car -- but were very happy with the car we selected. He was also very welcoming of any additional questions after we left. We will definitely have him help us with our next car selection. I just came in for my first service. Russell was very helpful and answered several questions for me. He explained everything thoroughly. My car was ready even sooner than I expected. I have had a great experience here. More
Professionals, Courteous, Accomodating The most professional car sales manager we ever did business with (in more than 30 years). Highly recommended to our relatives and friends. Adriana The most professional car sales manager we ever did business with (in more than 30 years). Highly recommended to our relatives and friends. Adriana & Andrei More
a long wait for my x5 to be serviced had an appt for service on 12/29 but was told doubtful get to my vehicle that day which surprised me as I had an appt! offered a loaner, declined. O had an appt for service on 12/29 but was told doubtful get to my vehicle that day which surprised me as I had an appt! offered a loaner, declined. Oon NYE vehicle still not ready. Kept being promised the next day. On 1/5, accepted a loaner. Vehicle returned on 1/13 but Assist still not working properly. Unsure when or if it ever will be. Frustrating but fortunately did not have to pay for the Assist work. More