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Rusnak BMW

Thousand Oaks, CA

4.8
864 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 864 reviews

February 01, 2016

excellent easy Shane was so nice very knowledgeable and didn't wast our time really appreciated that. Also manager came in and super easy to close deal with out a lo More

by 3464dimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Feb 09, 2016 -

Rusnak BMW responded

We are so glad that you had an awesome and easy car buying experience! Thank you for choosing us, and we hope you love the new car! - Al LeMoine., General Manager

January 31, 2016

First Service on new car I was able to get in quickly for service. Upon arrival from start to finish all were friendly, efficient and professional. This is my third BMW and More

by Lisa428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Lamb, gal at front desk, Michael Powell
Feb 02, 2016 -

Rusnak BMW responded

Lisa, Thank you for the awesome review, and for recognizing Chuck! We are so glad you had a pleasant experience with us! - Al LeMoine., General Manager

January 31, 2016

Over delivered! I was pleasantly surprise with the service and charges of my repairs..From drop off to picking up; the process was seamless and a pleasant experience. More

by Mstrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Feb 02, 2016 -

Rusnak BMW responded

We are so glad that you were pleasantly surprised with your experience! Thank you for recognizing Robert, and thank you for the awesome review! - Al LeMoine., General Manager

January 26, 2016

Jeff was extremely helpful with my purchase. He helped me in locating the car and kept it in the warehouse for 3 weeks. He left a bow in the trunk because it was a birthday gift.!!! Thank you More

by bassam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kaltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2016 -

Rusnak BMW responded

Thank you for recognizing Jeff. We are so happy to hear he went above and beyond for you. Enjoy your new car!- Al LeMoine., General Manager

January 25, 2016

Excellent experience My husband and I had the best dealership experience ever at Rusnak this past weekend.. Claude Cantin was super friendly, very knowledgeable, and put u More

by truestar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
Feb 02, 2016 -

Rusnak BMW responded

We are so happy to hear you had an awesome experience with Claude! Thank you for recognizing him, he will enjoy your review. We are also glad that you love your car! Thank you in advance for recommending us! - Al LeMoine., General Manager

January 22, 2016

Service As always they did a great job with my car in service. Friendly and efficient! My car was ready same day and I had no issues. More

by Mkendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Christ, Michael Powell
Feb 01, 2016 -

Rusnak BMW responded

Thank you for the excellent review! We are happy you had an easy and pain-free experience with us!- Al LeMoine., General Manager

January 22, 2016

Excellent I had no scheduled appointment but was quickly helped. The problem was shared, investigated, and the necessary arrangements made for its solution. All More

by Hambone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Feb 01, 2016 -

Rusnak BMW responded

Thank you for the awesome feedback. We are so happy that we could provide quick and efficient help! - Al LeMoine., General Manager

January 19, 2016

Great experience Friendly, helpful, efficient. When I leased my car, Scott was so patient despite my desire to test drive numerous models. My husband and I tend to b More

by LindaLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Abravanel, Scott Smith
Feb 01, 2016 -

Rusnak BMW responded

Linda, We are so glad that you had excellent buying and servicing experiences! Thank you for recognizing Scott and Russell. They will both enjoy reading this review! Thank you for choosing us, and for the terrific review! - Al LeMoine., General Manager

January 17, 2016

Professionals, Courteous, Accomodating The most professional car sales manager we ever did business with (in more than 30 years). Highly recommended to our relatives and friends. Adriana More

by andrei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Evans
Jan 21, 2016 -

Rusnak BMW responded

Adriana and Andrei- Thank you for your wonderful feedback. We are so happy that we could exceed your expectations! Thank you in advance for recommending us to friends and family! - Al LeMoine., General Manager

January 14, 2016

a long wait for my x5 to be serviced had an appt for service on 12/29 but was told doubtful get to my vehicle that day which surprised me as I had an appt! offered a loaner, declined. O More

by sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
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