Rusnak BMW

Art is always on top of things. A pleasure to work with him. He has always been professional and friendly. I trust him with my M6. He has always been professional and friendly. I trust him with my M6. More

Great Service Experience At Rusnak Courtesy of Art Simcox I switched to Rusnak from Bob Smith BMW after a horrible service experience where they told me my 2006 X3 was dead and they tried to sell me a new car I switched to Rusnak from Bob Smith BMW after a horrible service experience where they told me my 2006 X3 was dead and they tried to sell me a new car -- and then never apologized for this huge mistake. So I switched off to Rusnak and had the pleasure of getting Art Simcox as my service rep. Art is nothing short of terrific. He's a caring professional who keeps me on top of the progress of my car every step of the way. Thanks Art for all that you do! -- Joel More

Amazingly Easy I got the contact for Rusnak BMW through the Costco Auto program. From the first communication to the last minute before I drove off, Roger Carroll a I got the contact for Rusnak BMW through the Costco Auto program. From the first communication to the last minute before I drove off, Roger Carroll and the rest of the people at Rusnak were considerate, friendly, honest, and straightforward. I never felt pressured and I always felt that I was being given the best treatment. They did not have the exact car I wanted, so Roger ordered it for me and told me how long it would take to get to them. He was exactly right on his estimate. When I arrived on the day to finalize the deal, the car was ready to go. Even though the dealership was very busy, Roger was attentive and we got through the process fairly quickly. For a really good price, I got a beautiful car and left feeling like I had made a good deal. Thanks to Roger, his assistant (Mahsa?), and everyone else at Rusnak for a perfect car-buying experience! More

The service department always works flawless! Services and repairs in my experience are well done. Renee is always very friendly, professional and responsive. I put a lot of miles on my car and t Services and repairs in my experience are well done. Renee is always very friendly, professional and responsive. I put a lot of miles on my car and the car maintenance provided did help me to get through these miles without problems. More

36,000 mile service Upon arrival Russell immediately came up to my car, greeted me and asked how he could assist me. Excellent friendly service, would definitely recomme Upon arrival Russell immediately came up to my car, greeted me and asked how he could assist me. Excellent friendly service, would definitely recommend to friends and family. More

Prompt, Courteous, and Competent Service I live in Pasadena, so I drive past quite a few BMW agencies to get service at Rusnak in Thousand Oaks. I started using their service department beca I live in Pasadena, so I drive past quite a few BMW agencies to get service at Rusnak in Thousand Oaks. I started using their service department because I was pretty happy with the salesman (Mark Weisberg) and the service writer (Bob Martin) was pleasant and seemed competent. More

Great sales service I was on the used car lot for less than 30 minutes and received great service from Claude Cantin. Claude was very knowledgeable about the car I was pu I was on the used car lot for less than 30 minutes and received great service from Claude Cantin. Claude was very knowledgeable about the car I was purchasing. He never came across with any pressure and was very easy to work with. He stayed with me through the sale and finance portion of the transaction. He wanted to make sure I did not wait too long for the for closing of the financing of my new car. He is a very gracious sales person. I will highly recommend Claude to all of my friends and family. Dave Sabedra More

Great price and service Much better than bob smith and always willing to deal. They made it simple and quick and had the car I wanted. Amir was great as always Much better than bob smith and always willing to deal. They made it simple and quick and had the car I wanted. Amir was great as always More

Pleasure I bought so many cars and saw so many salesman's The sales man that help and took care of me was a salesman with respect helpful and he sold me and l I bought so many cars and saw so many salesman's The sales man that help and took care of me was a salesman with respect helpful and he sold me and look for a car till he found what I need with patient It took me more than a month to deside but he found it for me total pleasure More

Best BMW Dealership Experience so Far! I have visited a few BMW dealerships so far, all always offering superb service but will say that Rusnak topped them all. From being very attentive an I have visited a few BMW dealerships so far, all always offering superb service but will say that Rusnak topped them all. From being very attentive and helpful to getting me a high end rental when all their loaners were out during my service, the entire experience was great! More