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Rusnak Volvo Cars Westlake
Thousand Oaks, CA
40 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 40 reviews
July 11, 2025
New building, Great reputation, great service and sales department. Susana in service and Barry are great to work with. Car was promised in time and ready when we went to pick it up. Can’t say enough about department. Susana in service and Barry are great to work with. Car was promised in time and ready when we went to pick it up. Can’t say enough about how great we were treated, even the General manager greeted and welcomed us in, thanked us for our business. More
by Mickey Belt
June 28, 2025
I am pleased . ...my car is repaired ..she was very professional and helpful...the loaner program also is good...coffee is good too...and I could glance this a EX30. ...my car is repaired ..she was very professional and helpful...the loaner program also is good...coffee is good too...and I could glance this a EX30. More
by jaganxx
June 28, 2025
Fantastic experience, salesmen that treat you like a friend. Really appreciated the care and compassion they gave during a really important financial process. Thank you! friend. Really appreciated the care and compassion they gave during a really important financial process. Thank you! More
by Jennwobig
Employees Worked With
Denis was my salesperson and an absolute joy to work with. I knew before going in that it was going to be a good experience and he told me that it would be. I was not disappointed thank you!
June 21, 2025
Great experience at Rusnak Volvo Westlake. My sales manager, Denis Kenny, was awesome!! 10/10. He was honest, kind, and professional - no pressure. I had not purchased a Volvo in 18 yrs and h My sales manager, Denis Kenny, was awesome!! 10/10. He was honest, kind, and professional - no pressure. I had not purchased a Volvo in 18 yrs and had many questions for him, which he patiently answered. Thank you, Denis. 😎 More
by Anna
Employees Worked With
June 20, 2025
The whole buying experience was very pleasant and enjoyable. Denis a pleasure to speak with on the phone and was very knowledgeable and accommodating as well as Cameron who finalized the process. Th enjoyable. Denis a pleasure to speak with on the phone and was very knowledgeable and accommodating as well as Cameron who finalized the process. The finance process was one of the quickest I have gone through. I could have gone to a closer volvo dealer but the experience would not have been the same. More
by csevilla
June 19, 2025
Staff is very friendly, however the wait for the service was extremely long . I arrived at 10:00 to service my car. Had to wait until 4 pm until my car was done. was extremely long . I arrived at 10:00 to service my car. Had to wait until 4 pm until my car was done. More
by gisela.stowers
June 05, 2025
Customer Service is always very friendly and knowledgable. My Rep is Susanna and she is terrific! knowledgable. My Rep is Susanna and she is terrific! More
by lisaruby
Employees Worked With
June 05, 2025
The Rusnak team was courteous and capable. The work was performed on schedule and to my satisfaction. The work was performed on schedule and to my satisfaction. More
by Ken B
June 03, 2025
Responsive to my questions. Responsive to things that need to be completed (I purchased a used vehicle). Thank you. Responsive to things that need to be completed (I purchased a used vehicle). Thank you. More
by lisa.s1
Employees Worked With
I don't know who I spoke with. David Y in sales is great.
