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Rusnak Volvo Cars Westlake
Thousand Oaks, CA
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 115 reviews
April 26, 2026
Arrived per an appointment with Konstantin. His day off and was a no show. That's okay. Bought my 2026 XC90 from Denis. Denis was professional and very knowledgeable with the vehicle. His day off and was a no show. That's okay. Bought my 2026 XC90 from Denis. Denis was professional and very knowledgeable with the vehicle. More
by MLHKSTONE
Employees Worked With
Denis Kenny I rate him 5 of 5. Would add that he represents the dealership well.
April 20, 2026
Very helpful and informative sales process. Patient and not rushed. Great job showing us all of the features upon purchase. Patient and not rushed. Great job showing us all of the features upon purchase. More
by John.galaviz
Employees Worked With
April 14, 2026
Very helpful sales and service staff. The sales department is very knowledgeable about all of their vehicles and some sales people even drive the same cars that they sell. Overall, very s The sales department is very knowledgeable about all of their vehicles and some sales people even drive the same cars that they sell. Overall, very satisfied. More
by mariogalabov
April 13, 2026
Easy process from start to finish. No pressure sale. Would recommend to anyone looking to buy a Volvo. No pressure sale. Would recommend to anyone looking to buy a Volvo. More
by Kevin G.
March 23, 2026
The entire experience I recieved exceeded my expectations. The sales rep and fiance manger were incredibly knowledgeable, patient and genuinely helpful. They took the time to understand what I w expectations. The sales rep and fiance manger were incredibly knowledgeable, patient and genuinely helpful. They took the time to understand what I was looking for and never made me feel pressured. Something I really appreciated. Every question I had was answered clearly, and I felt confident throughout the process. The test drive was smooth, and the team made sure I was comfortable with every detail of the vehicle. When it came to financing, everything was explained transparently, and the process was quick and stress free. What sood out the most was the level of customer service. Thank you Dennis Kerry and Jean Avila for a positive memorable experience. More
by doramowry
Employees Worked With
Dennis Kerry
March 22, 2026
We had seamless experience at this dealership. Clean, friendly, patient and welcoming. Will recommend to friends and family Clean, friendly, patient and welcoming. Will recommend to friends and family More
by Jane-home
March 20, 2026
Excellent service from Germano. Very friendly and honest sales experience. The staff were all professional and friendly, and also efficient. Highly recommended experience. Very friendly and honest sales experience. The staff were all professional and friendly, and also efficient. Highly recommended experience. More
by gjrjones
March 14, 2026
I appreciate that the dealership wasn’t packed with salespeople crowded in the showroom waiting to pounce on a deal. It was an easy greeting with Mike and thoroughly enjoyable working with him. He was salespeople crowded in the showroom waiting to pounce on a deal. It was an easy greeting with Mike and thoroughly enjoyable working with him. He was patient and comfortable, warm and sincere as were all the people I interacted with. Thanks! More
by sydelle
March 13, 2026
Susana Chavez is excellent. She has been my service advisor for many years and gives the same excellent service. Upon returning home from this visit there was an issue with the She has been my service advisor for many years and gives the same excellent service. Upon returning home from this visit there was an issue with the car. Susana and the whole Rusnak service team went out of their way to check out the problem and to treat me well during the process. A very stressful process was mad easier because of them. Thank you. More
by phillipbthomason
