Rusnak/Westlake Audi

Ted Moreno is a very professional dealership General Manager. His outreach to my on-line inquiry and resulting personal involvement in the transaction, including the trust he engendered is the primary Manager. His outreach to my on-line inquiry and resulting personal involvement in the transaction, including the trust he engendered is the primary reason I made the 2011 Audi A8 purchase with Rusnak. More

I needed oil for my Audi and Rich helped me out. Super fast and friendly service. He put the oil in my car while I waited (which was about 2 minutes). It was also nice to see they remodeled the dealership fast and friendly service. He put the oil in my car while I waited (which was about 2 minutes). It was also nice to see they remodeled the dealership. It looks very nice in there now. I know my next car will be another Audi! More

I have had nothing but great experiences at Rusnak Audi in Westlake Village. Each individual, sales to service, has been nothing but professional and courteous. Fey was great! She found the exact color in Westlake Village. Each individual, sales to service, has been nothing but professional and courteous. Fey was great! She found the exact color combination we were in the market for and worked out competitive payments to fit our budget. I've recommended multiple family and friends to Rusnak. More

My experience at Rusnak Audi was great. It was my first time buying a car through a dealership and it was as good as I could have expected. Fay treated us very well and with respect from start to finish. time buying a car through a dealership and it was as good as I could have expected. Fay treated us very well and with respect from start to finish. She wasn't pushy or rude and I really appreciated that. Fay did everything she could to help bring the cost down into my price range and it really helped me out. Tyler was also very helpful and knowledgeable with the paperwork that we filled out and he seemed to be very honest with me. I am glad that I purchased the warranty from him because it will give me peace of mind for 5 years. I really appreciated the fact that Tyler didn't get frustrated with me for not knowing everything about the paperwork. He took the time to explain it and it made me feel good about my purchase. More

I recently purchased a vehicle from Rusnak Westlake and could not be more satisfied with them. The entire sales department worked tirelessly contacting dealers across the entire US to locate the exact veh could not be more satisfied with them. The entire sales department worked tirelessly contacting dealers across the entire US to locate the exact vehicle that I was looking for. Once the car was found the process of making a deal and finalizing all the paperwork could not have gone any smoother. I have been a Rusnak Westlake customer for many years and will continue to be one in the future. More

I had the BEST expereince with Rusank Audi in Westlake Village. Evan Goldberg my sales person worked very diligently to help me get exactly what I wanted. AND I DID!!! Most important to my experience was Village. Evan Goldberg my sales person worked very diligently to help me get exactly what I wanted. AND I DID!!! Most important to my experience was the feeling that "It was all about me"- my needs and wants, never did I have the sense that he was only out to make a sale and make a buck. In addtion to Evan in sales was my finance experience with Greg Austin., Again, I felt is was "all about me" again. I got great finanacing and terms!!! U know sometimes when you go to buy a car it is such a hassle, hustle bustle, wheeling dealing "no mam we cant do that". My expereince was SO NOT like that. It was easy. I never felt pushed at all. I highly recommend this dealership and especially EVAN GOLDBERG and GREG AUSTIN. THESE GUYS ROCK!!! More

Honestly, the most irritating aspect of leasing a car with Rusnak has been the requirement that I provide at least 250 characters or more. I suggest that you shorten that requirement as people are super with Rusnak has been the requirement that I provide at least 250 characters or more. I suggest that you shorten that requirement as people are super busy these days and some people are just folks of minimal word usage. Evan was AMAZING!!!!!!!!!!!!!!!!!!!!!! He jumped right on our email inquiry--and he made the car leasing experience so easy. He answered every call I made to him and even provided a cell phone number for me to use. He was so much more on top of it that the guy I was delaing with before in Santa Barbara. Evan is super knowledgeable about the product line, and he continues to be courteous and helpful, even days after the transaction. Although I cannot recall his name right now, the finance manager who took care of the paperwork was also extremely knowledgeable, easy to talk to and helpful. I definitely would purchase/lease another Audi based upon my experience at Rusnak. The reason I provided the ratings that I did is because I was so pleasantly surprised at how easy it was for me to lease my vehicle through Rusnak. Thank you for the opportunity to provide my assessment of my lease transaction; howver, please change the 250 word requirement. After a while, all of this gushing seems phony, and it is certainly heartfelt and accurate. More

I have bought or leased three cars from Juan. On my most recent visit, it happened to be during Rusnak's holiday party. As we were working the deal, I got to partake in a nice holiday spread of turkey, stu recent visit, it happened to be during Rusnak's holiday party. As we were working the deal, I got to partake in a nice holiday spread of turkey, stuffing, etc. Juan is pleasant to deal with, very low-pressure and very knowledgeable about the entire Audi lineup. The financing process was also stream-lined. If I ever decide to upgrade again, I will be calling Juan. More

Juan Maldonado was my salesperson from beginning to end. He contacted via email and answered initial questions that I had before asking me to come in to the dealership. He worked very hard to get me the ca He contacted via email and answered initial questions that I had before asking me to come in to the dealership. He worked very hard to get me the car I wanted for the price I needed to pay. He is friendly, courteous and extremely hard working. He is somebody I trust and I will definitely come back to him again in the future. More

I had a great experience at Audi Rusnak Westlake. I initially was contacted by the internet sales manager, Juan Maldonado, after shopping for a price quote. Their initial quote was excellent and me was initially was contacted by the internet sales manager, Juan Maldonado, after shopping for a price quote. Their initial quote was excellent and me was very willing to work with me to get a good lease residual and rate. Overall, I would recommend Juan to anyone shopping for an Audi in SoCal. More