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Russ Darrow Kia of Waukesha
Waukesha, WI
1,523 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,523 reviews
July 24, 2025
They are courteous and on time. They kept us informed on how the service was progressing. They kept us informed on how the service was progressing. More
by ELLEN.ROERDINK
Verified Customer
July 24, 2025
We have really enjoyed working with Wally. But we felt a lot of pressure from his boss to lease a new car rather than explore other options; we felt he was impatient with us. And when we broug But we felt a lot of pressure from his boss to lease a new car rather than explore other options; we felt he was impatient with us. And when we brought our car in to be checked and mentioned a problem with the tire alignment they offered to have us pay a large price to get new alignment. We do not feel Russ Darrow is concerned about or considerate of customers. More
by ROOTCO
Employees Worked With
July 24, 2025
Vastly underestimated wait time. No updates without asking. A 2 hour appointment turned into 3.5 hours. No updates without asking. A 2 hour appointment turned into 3.5 hours. More
by DALELANDGREN
Employees Worked With
July 22, 2025
I walked in and was immediately greeted by Brandan, he answered all my questions, we went for a test drive. I had the best car buying experience I have had in a long time. Everyone from sales to finance w answered all my questions, we went for a test drive. I had the best car buying experience I have had in a long time. Everyone from sales to finance was great. More
by colleen7282
July 22, 2025
Great service and everyone was very polite and professional. I sent my wife in for a test ride and they worked out a deal with her for a new vehicle an we are happy with the new car. professional. I sent my wife in for a test ride and they worked out a deal with her for a new vehicle an we are happy with the new car. More
by 4DCONSTRUCTION
July 20, 2025
I came to the dealership in January and have been impressed with their care for my vehicle.. impressed with their care for my vehicle.. More
by J_C_53188
July 18, 2025
Helpful and very patient with customers try to give out the best deals to please you the best deals to please you More
by ALISHIA.NETTTLES
Employees Worked With
July 18, 2025
Service appt was scheduled right away and problem resolved quickly. Service technician very informative in timely manner as well. resolved quickly. Service technician very informative in timely manner as well. More
by MARY.HENSGEN
Employees Worked With
