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Russ Darrow Mazda of Greenfield

Greenfield, WI

3.7
465 Reviews

3520 South 108th Street

Greenfield, WI

53228

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Showing 465 reviews

March 13, 2022

The experience of leasing a car was quick and efficient. I’ve had a Mazda through Russ Darrow for the past 6 years, and have been happy with each experience More

by mg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 12, 2022

I'm satisfied and happy with the customer service Leticia DeLuna service advisor and + the technician who worked on my car good work More

by aagui1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 11, 2022

I was waited on promptly and courteously. The work was done on a timely basis. I will go there again. More

by DHF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna, Chauncey Lovett
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 10, 2022

Great customer service at every step of the process and they do great work to keep my vehicle in top top shape. More

by raltfillisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarena
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 10, 2022

Original car wasn't available but got something else just as awesome! AJ was super thorough. More

by Ohhhnurse
Recommend Dealer
Yes
Employees Worked With
AJ Becker
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 09, 2022

Everything is so organized and efficient. Thanks for all you do! I like the way the sales team is upfront but not pushy. Thanks again! More

by Jahanna1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lausten, Leticia Deluna, Chauncey Lovett, Ruby Wright
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 06, 2022

I called to confirm that they had a car in stock. The next day I go there and the salesman says the car is in storage. So I make an appointment to see the car on a different day. In the meantime, the More

by mattsvtsnake
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan Lawler, Nick Saidai
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

Feb 06, 2023 -

mattsvtsnake responded

Im sure you are very sorry. Almost a year later. Thats ok though, there are plenty of other dealers around.

March 01, 2022

Great customer service from all - from initial scheduling phone call to pickup of completed vehicle. More

by Kaytinsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 01, 2022

Took my car here for an oil change, tire rotation, and inspection. Everything went smoothly and efficiently from their reminder that service was due, to getting an appointment, to getting the work done. More

by lradliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny, James Lausten, Leticia Deluna, Chauncey Lovett, Ruby Wright
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

February 23, 2022

Kept saying they would have someone follow up with me but never had follow up with salesperson. Perhaps because I was out of state. Eventually they indicated car was sold. Ended up purchasing a similar vehic More

by LB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not certain
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience