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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,259 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,259 reviews

June 23, 2026

Liars and scammers. They try to upsell you the additions and protections like crazy. After they say they were gonna discout the stuff, on the final bill they dont. More

by SamsonSungman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah Matson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2026

Brought my 2023 Mazda CX5 in for warranty repair. Problem was solved quickly and professionally for no charge. It would have been even nicer if they washed the car. But, you can’t always get every More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Russ Darrow Metro Mazda responded

It's great to hear your 2023 Mazda CX-5 issue was handled promptly and at no extra cost. We’re pleased you received professional warranty service. We appreciate your suggestion about a complimentary car wash and will keep it in mind. Jalen Moore jalen.moore@russdarrow.com

June 23, 2026

I did not receive the service I used to. I am quite dissatisfied. I’ve noticed a decline on the services over the last few years. I over the last two years the quality of the service it has More

by Cecilia Miretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Perez-Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2026

Gwen kept blowing us off and never personally getting back to to us-She could of done better! More

by MILAGRS670
Recommend Dealer
No
Employees Worked With
Gwen Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zoesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2026

Service was done with top quality, communication was great and they got everything done quickly and efficiently! More

by PEDRO.LAPETRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Russ Darrow Metro Mazda responded

It’s great to know the service on your Mazda CX-5 was top quality and our communication kept you informed. We’re glad the work was completed quickly and efficiently. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

June 18, 2026

Got a good car. Happy with it. Drives nice and has lots of nice features. More

by JANSSENTARA22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMMAL DEPASS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

June 18, 2026

Easy appointments, excellent service. Reasonable price for service and parts. Explains what they are going to do and the cost ahead of service. More

by mketalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Russ Darrow Metro Mazda responded

Thank you for noting how easy scheduling can be and for recognizing our transparent cost estimates. We’re glad the service and parts pricing met your expectations. Bruce and our team appreciate your feedback and look forward to helping with your Mazda in the future. Jalen Moore jalen.moore@russdarrow.com

June 18, 2026

All was done to my satisfaction. Neat and clean work shop . Will be back again More

by AMARGRAF
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Russ Darrow Metro Mazda responded

Thanks for letting us service your Mazda5 and for recognizing our clean workshop. We’re glad everything met your needs. We look forward to having you back again. Jalen Moore jalen.moore@russdarrow.com

June 18, 2026

Scheduling my appointment was quick and easy. Oil change and tire rotation were fast and friendly More

by CJCALIMLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and for trusting us with your Mazda CX-50. We’re delighted scheduling your appointment was effortless and that the oil change and tire rotation were fast and friendly. Jalen Moore jalen.moore@russdarrow.com

June 16, 2026

Robyn and Jaylen, were both so great with working with me and getting me in and out in a timely manner. Highly recommend. More

by MARIAHLOPEZ640
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Russ Darrow Metro Mazda responded

We appreciate you sharing how Robyn and Jalen guided you through the purchase of your used Mazda CX-5 so efficiently. Thank you for recommending us to others. Jalen Moore jalen.moore@russdarrow.com

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