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Russell & Smith Ford
Houston, TX
659 Reviews
Russell & Smith Ford is ranked as one of the best family-owned and operated Houston Ford Dealers. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. We have an unbeatable record of great service and great prices.
Russell & Smith Ford is an independent and family-owned Ford Dealership and an accredited A+ member of the Texas Better Business Bureau. We are proud of our recent recognition as Ward's Auto Dealer Business 2012 Mega Dealer 100. Our great team here at Russell & Smith Ford is dedicated to each and every one of our customers overall experience. We will continue to serve our customers with the information, attention, and quality of service that they deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 13, 2024
I negotiated for car and flew to Houston to purchase.
I asked if there was any “imperfections”— assured there were none. Arrived at 6 pm on Saturday and immediately saw the front right wnd was damaged. “
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by Didesm7
May 11, 2024
Contacted Dealer to order a new 2024 Super Duty in
January. Dealer placed the order the same day and kept me informed all through the process of getting the truck built and delivered in early April.
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by rdcoleman
March 20, 2024
Advertised a Price on a Explorer with the Vin Number and
stock number, along with pictures of the car...Went to purchase it, was told it was $53K, not $44K, they could not sell it for what they advertised i
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by colleenllott
Dealership Inventory (376 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
