Rusty Wallace Kia Alcoa - Service Center

Service was completed faster than time quoted when appointment was made. Service rep was friendly and helpful. appointment was made. Service rep was friendly and helpful. More

Everything about the service on the car was preformed was very satisfactory. What was not satisfactory was while I was waiting on the service to be completed I received a phone call from a female car sales r very satisfactory. What was not satisfactory was while I was waiting on the service to be completed I received a phone call from a female car sales rep wanting to buy / trade my vehicle. She had to get my phone number from the service department scheduling to know that I was the service appointment when she called. I will not return to Rusty Wallace for any service, I have bought 3 new cars from Rusty Wallace but never again. I also will not Return to Rusty Wallace for anymore service OR ANY HARASSMENT FROM A SALES WOMAN / MAN WHILE GETTING MY CAR SERVICED. Nether me, or will my wife will be back. More

Very polished and professional. Had our car fixed and ready for pick up in a timely fashion Had our car fixed and ready for pick up in a timely fashion More

We have purchased two vehicles from this dealership. Used the same salesman and feel like we got a good deal both times! Used the same salesman and feel like we got a good deal both times! More

Great customer service! Always kind and accommodating. Always are good about giving updates throughout the process. Always kind and accommodating. Always are good about giving updates throughout the process. More

Good service and our sales man was Terry and he was great it was very quick it was very quick More

Cody was awesome! Explained everything very well & worked to get me out of there quickly! Explained everything very well & worked to get me out of there quickly! More

Everyone we have met at Rusty Wallace KIA have been very kind and attentive to me. kind and attentive to me. More

Check in was flawless and easy. Service was done quickly and efficiently. The waiting area was clean and comfortable with dress coffee and snacks. The only negative is the “car wash Service was done quickly and efficiently. The waiting area was clean and comfortable with dress coffee and snacks. The only negative is the “car wash” and I use that term loosely, was extremely bad. My car was actually dirtier when my car was returned than when I checked in. More

Prompt service. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. More