Rusty Wallace Kia Alcoa - Service Center

Good Service Service was good. I missed my appointment thought is was later but they took me anyway was very thankful and very happy with service. I never give e Service was good. I missed my appointment thought is was later but they took me anyway was very thankful and very happy with service. I never give excellent reviews due to there are always ways to improve. More

Cool Service The staff was very friendly, and he answered all of my questions. There were plenty of snacks available. I was working, so it was great to have WiFi. The staff was very friendly, and he answered all of my questions. There were plenty of snacks available. I was working, so it was great to have WiFi. More

Oil change and tire rotation Got in quickly for an oil change and tire rotation! Thank you! There was even snacks while I waited! Everything was clearly explained and I was not Got in quickly for an oil change and tire rotation! Thank you! There was even snacks while I waited! Everything was clearly explained and I was notified of upcoming repairs that will be needed. More

Quick and easy There was only a shot time to wate Service was excellent they even ask us if we wanted to have the car wash love coming to this Rusty Wallace Dealer F There was only a shot time to wate Service was excellent they even ask us if we wanted to have the car wash love coming to this Rusty Wallace Dealer Friendly and polite and they really.care about the customers and they explain everything that they did Hreat Job!!!! More

Efficient, helpful and courteous Was able to get car right in and the issue was resolved in a very reasonable time. Staff is always courteous and helpful. Service department always Was able to get car right in and the issue was resolved in a very reasonable time. Staff is always courteous and helpful. Service department always accommodates us in most efficient way. More

VeryHelpful Having knee issues and Brian made sure I made it to my car safely and he called me later to make sure I got home ok. Having knee issues and Brian made sure I made it to my car safely and he called me later to make sure I got home ok. More

Friendly service My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always bee My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always been exceptional. We are very satisfied with the service. More

People are wonderful Felt like I was having an issue with my car talk with the service department about it explained what was going on they took their time to look at it a Felt like I was having an issue with my car talk with the service department about it explained what was going on they took their time to look at it and even rode with me and my car just to make sure and then explain things to me More

Excellent service! The staff at this service center are friendly and attentive to the needs of the customer! Very nice knowledgeable and fair people! I will definitely b The staff at this service center are friendly and attentive to the needs of the customer! Very nice knowledgeable and fair people! I will definitely bring my vehicle in to this center when it is in need of service. More

Spectacular visit Matt Fisher took care of Me and my wife's Sorento like we the only customer Rusty Wallace had that day. All issues we had were handled in a timely Matt Fisher took care of Me and my wife's Sorento like we the only customer Rusty Wallace had that day. All issues we had were handled in a timely and very professional manner. More