Rusty Wallis Honda

Rusty Wallis Honda
12277 Shiloh Road
Dallas, Texas 75228

Sales: (214) 348-7500
Service: (214) 348-7500
Parts: (214) 348-7500

Manufacturers: Honda, Service or Auto Body


Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines


Twenty-Four Month Rating: 4.7/5

92 Reviews

Overall Score: 5 Star Rating4.7



About Rusty Wallis Honda
Certified: Rusty Wallis Honda
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Rusty Wallis Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


shova_tiwari
11/20/2009 4:39:10 PM


Overall Rating: 4.6

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Jackson , Chris from Finance

My Review of Rusty Wallis Honda:
Brian Jackson was my salesman and he was great, very helpful guy. He also understood that my price was firm so he quickly made the deal final. Thanks to internet shopping! Brian had couple of back and forth trips but I have to say, It was pretty short.I will give him A+ on the sales approach he made.

Now let's talk about financing. Eventhough, I got my price, Chris from Finance put me through a higher Interest rate with different bank and not with Honda financing advertisement rate of 1.99% or 2.99% on all 2009 model. By the way my credit score was excellent so he made a lame excuse. His reason to not put me though Honda Financing ADVERTISEMENT RATE OF 1.99% OR 2.99% was that the advertisement couldnot be combined with any other discounts offered to me.I didnot buy that as it doesnot say anything on that advertisement or it would be a a false advertisement as it doesnot have any clause to it on the site.I felt that he kind of took advantage of me being a woman and going there on my own. But the price was good and what I wanted to pay so I went ahead and bought the car as I was planning to pay it off quickly.

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LizzyQ2003
11/18/2009 8:34:24 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Arter

My Review of Rusty Wallis Honda:
I enjoyed going into the dealership and talking to the sales rep. He was friendly and knowledgeable about the vehicle I was interested in and knowing what was right for me. He gave me information about the features of the car that I would otherwise not have know and could see how it was relevant to me. I appreciated that they worked with us on the price. I was very pleased with how patient he was as my family and me discussed choosing the right vehicle and and what we wanted. He was helpful in getting me situated with the car and any other resources that would be useful for driving the car (like honda manual and the websites).

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lucanwatkins
11/13/2009 8:27:25 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Mr, Davis in Service Dept.

My Review of Rusty Wallis Honda:
Mr. Davis was very nice. He said it would take 1 and 1/2 hour and it did. He did an excellent job and I look forward to working with him again.

I don't want to write a longer review!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Billy D Walker
11/12/2009 10:52:42 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin johnson

My Review of Rusty Wallis Honda:
All I can say is this was the most positive car buying experience I have ever had. From start to finish Kevin Johnson and everyone I dealt with very professional and made me and my wife feel very comfortable buying a new car from them. It did not matter what question I had they answered them all and then some. Don't let me forget to mention when you go to finance Felton Jones will make you feel right at home also.
I would highly recommend Rusty Wallis to anyone looking for a new car. They will treat you right.




Thank you,

Billy D Walker
Dallas,Texas

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piercejohnw
11/10/2009 6:16:11 PM


Overall Rating: 4.6

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Irwin

My Review of Rusty Wallis Honda:
Very courteous in following up on my internet inquiry about a used Honda Civic. Enjoyed working with all the staff at Rusty Wallis and will recommend them whenever possible. This was my first visit to a Honda dealership and will not be my last. Very professional in all aspects of doing business.

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gkchicoine
11/10/2009 9:39:06 AM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Spanko

My Review of Rusty Wallis Honda:
The entire staff at Rusty Wallis were wonderful! They were very professional and made my husband and myself feel very comfortable about buying a new car. They answered all our questions and more. I would highly recommend this dealership to anyone who is shopping for a vehicle.

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cohunq
11/10/2009 9:11:28 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nikkie

My Review of Rusty Wallis Honda:
I am very satisfied with the services. The sale staff were very friendly, straight forward and very helpful. I got the car in less than 3 hours, this including test drive the car, do paper work and show us how to operate a new toy. I would recommend this dealer to my friend.

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AnnieTrinh
11/9/2009 1:51:47 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Irwin

My Review of Rusty Wallis Honda:
My family has bought 3 cars from Rusty Wallis now and each experience has been great. The salesman are friendly and helpful. Very different from the high pressure sales I've encountered at other dealerships. Rusty Wallis Honda is definitely a place you'll keep coming back to.

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JohnStenger
11/6/2009 2:07:43 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Lucy

My Review of Rusty Wallis Honda:
My wife and I had a great experience purchasing our 2010 Honda Odyssey EX-L at Rusty Wallis. Before we arrived, we had not decided between the EX-L (nicely loaded) or the Touring Edition (stuffed with every gizmo imaginable.) Our sales advisor, Eric Lucy, actually helped us decide on the EX-L, forgoing the extra $7000 for us and undoubtedly a higher profit for him. (I'm sure that the Touring Edition is great for some people, but we just don't take enough long trips to take full benefit of the extra gadgets.)

The rest of the sales transaction was equally satisfying. Rusty Wallis' price was very competitive with other online quotes that I received from other dealers - but without all of the mandatory dealer-added "options" that we ran across elsewhere. Eric answered all of our questions and knew more about the vehicle line than anyone else we encountered in our shopping. And the finance department found us a rate lower than I could get at USAA.

No pressure, no bait-and-switch, just friendly, helpful professionals. What more could you ask for?

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beverlygibson
11/5/2009 4:50:21 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Beeson

My Review of Rusty Wallis Honda:
We returned to deal with Jim because of the service we received from him last time - 2 years ago - and on Jerry Reynolds recommendation. We have found everyone at Rusty Wallis Honda to be top quality in every aspect of our dealings with them. They have gone above and beyond what other dealers we have experienced. Even though we live 200 miles away, we will continue to come back and also share with our network of friends and co-workers about the excellence of service at Rusty Wallis. And I LOVE MY CAR!!! As we drove around the area we noticed how other car dealerships looked rather deserted but there were people everywhere at Rusty Wallis Honda. That speaks for what the metroplex area thinks about this dealership. Jim Beeson was great to work with on our first purchase/lease 2 years ago and this time was no different. It was assuring to deal with a friendly and familiar face. Felton in the business office made the paperwork time go quickly as he efficiently and professionally took care of business. In our book, Rusty Wallis Honda is the best Honda dealership to do business with in Texas.

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