Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallis Volkswagen
Garland, TX
735 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. Rusty Wallis Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at www.rustywallisvw.com .
Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page.
We look forward to meeting our new friends at Rusty Wallis Volkswagen.
In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at Rusty Wallis Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 735 reviews
March 10, 2024
Dropped in to see if they could do my 10,000 mile oil change and they were able to complete the service within an hour. change and they were able to complete the service within an hour. More
by grace
Helpful March 06, 2024
Excellent customer service. Kenny my service advisor was awesome. Did a great job of keeping me updated. Kenny my service advisor was awesome. Did a great job of keeping me updated. More
by Toby2010
Employees Worked With
February 20, 2024
This VW dealership at Garland is the BEST! Every service advisors are friendly and helpful. I got no complaints. While waiting for my oil change. I can get unlimited free coffee and snacks. Every service advisors are friendly and helpful. I got no complaints. While waiting for my oil change. I can get unlimited free coffee and snacks. More
by MC
February 15, 2024
Pete our sales guy was amazing and made the buying process super easy. Héctor in finance was awesome also. They both really took good care of us. We will highly recommend Rusty Wallis, Pete and Hector process super easy. Héctor in finance was awesome also. They both really took good care of us. We will highly recommend Rusty Wallis, Pete and Hector to others! More
by Jenniferpatterson1202
Employees Worked With
Pete
February 08, 2024
I have been a Rusty Wallis customer for 20 years and have been assisted by several different service managers. I have developed a trust for the Rusty Wallis team to take care with my car and to make the mos been assisted by several different service managers. I have developed a trust for the Rusty Wallis team to take care with my car and to make the most appropriate recommendations for maintaining it. Thank you 😊 More
by torenaw
Employees Worked With
Kenneth Sien
January 17, 2024
Rusty Wallis Volkswagen did a Terrific job on my vehicle. High 5 to the team @t Rusty Willis. To Luke good guy.😊 High 5 to the team @t Rusty Willis. To Luke good guy.😊 More
by deralynbrown
January 12, 2024
Everyone has been nice and accommodating. When I had an oil leak after it being fixed and had to return, they were fair and took care of the issue. When I had an oil leak after it being fixed and had to return, they were fair and took care of the issue. More
by judytx
Employees Worked With
A young man whose name I don’t know.
January 10, 2024
Very professional, and knowledgeable about what would be done during the repair. I would recommend the dealership to anyone looking for service. done during the repair. I would recommend the dealership to anyone looking for service. More
by Butts
January 09, 2024
I took my Tiguan in to get some work done on it. My experience from beginning to end was great! Robert hill took great care of everything and stayed in touch with me throughout the whole process. It My experience from beginning to end was great! Robert hill took great care of everything and stayed in touch with me throughout the whole process. It was there for about a month, they put me in a loaner no questions asked and he made sure all work was repaired. I will definitely be taking my car back there for any future work. Staff was very friendly as well. Thank you More
by Rayray4518
Employees Worked With
Robert Hill
