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Rusty Wallis Volkswagen

Garland, TX

4.9
743 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. Rusty Wallis Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at www.rustywallisvw.com . Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page. We look forward to meeting our new friends at Rusty Wallis Volkswagen. In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at Rusty Wallis Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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12635 LBJ Freeway

Garland, TX

75041

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Showing 743 reviews

December 27, 2023

Great place for service not only my Passat TDI but all my vehicles. Service writer Luke SHOAF is the best, very knowledgeable, very friendly and on top of his game all the time. He is by far a wonderful se More

by mdtexan40
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Doug Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pittenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Everything went well as their usual service that I'm grateful and thankful for! I'm glad I always stop by, thanks again! More

by Kenyonrc
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marsha Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
December 01, 2023

Outstanding service department from start till finish. Great attitudes and down south friendliness. Did exactly what they said they would do and with pride in there service. More

by Gus
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Luke Shoaf, my service coordinator was very responsive, courtesy and respectful...we love Rusty Wallis and will ONLY use them for our VW's!! More

by Dawn J.
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Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
November 21, 2023

Always treated kindly. I like Being kept informed of progress by text. Appreciate transportation as needed. More

by Jd.ahrens
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Engine light came on. Went to dealership for service. Need new gas cap, and a general inspection just for coming in. I mentioned to Cameron, my service advisor, I received More

by jf.ls
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cameron (service advisor)
November 04, 2023

I have been using this dealership for 3 years and the staff are always friendly, helpful, thorough and timely in their service. I especially appreciate the level of communication during times of routine More

by tarrbabyc
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Amazing Team in the service department, Luke got my tiguan in on a Saturday with a broke timing cover and whole lot of other things, got it fixed and we were on our way home(1500 miles away). More

by lynettevines7
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
October 25, 2023

It's great experience people friendly and no long wait will be back for next service More

by Murga
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Recommend Dealer
Yes
Employees Worked With
Robert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

The service rep was very knowledgeable and kept me informed on all the problems that occurred. More

by rodneyallensmith73
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
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