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Sierra Chevrolet - Service Center

Monrovia, CA

4.7
418 Reviews
Call Service Center (626) 879-2966

417 Reviews of Sierra Chevrolet - Service Center

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May 28, 2024

I love the friendly atmosphere and knowledgeable service people like Joe. He always makes you feel welcome! More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

Friendly, clean, knowledgeable. They were efficient, fast. Easy to make an appointment and very helpful. More

by tory_too
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

Tanya’s demeanor was very condescending and I won’t be returning to this location for any further service. More

by KRYSTALROJO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

John Twiford will be missed and he was an excellant manager, Shawn Suchanek is very good and should he continue with his current work ethic and performance should continue to excel. Jeremy Cesena is r More

by KENNETH HOEVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Suchanek; Jeremy Cesena
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May 25, 2024

I was taken care of immediately and was out of there in an hour and a half. Very happy More

by NZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for choosing Sierra Chevrolet for your vehicle needs! We are delighted to hear that you had a positive experience with us. We strive to provide efficient service to all our customers and are glad this was the case for you. We appreciate your feedback and look forward to assisting you in the future! Sincerely, The Sierra Chevrolet Team

Helpful
May 24, 2024

Took care of my warranty quickly and efficiently while communicating with me through the entire process. My service manager, Joe, was fantastic! More

by JARRIDWHITNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you, Jarrid, for your positive review and kind words about Sierra Chevrolet! We are thrilled to hear that Joe provided you with fantastic service and efficiently handled your warranty. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

Helpful
May 23, 2024

Excellent communication and easy to schedule as an initial walk in. My vehicle was returned fast and clean. More

by Enoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy 5 stars
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May 24, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you, Enoc, for sharing your positive experience with Sierra Chevrolet on DealerRater. We're delighted to hear that you found our communication excellent and the service fast and efficient. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Sierra Chevrolet Team

Helpful
May 23, 2024

Everything was great. Shawn was on top of everything. Got my truck back right away. Customer service was great. More

by ricknicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn 5stars
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May 24, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you, Rick! We are thrilled to hear about your positive experience at Sierra Chevrolet. Shawn truly goes above and beyond for our customers. We appreciate your kind words and look forward to assisting you in the future. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

Helpful
May 17, 2024

Fast turnaround. Great service. In spite of all of the disruption from the remodeling and construction going on. Thanks for the great service. More

by PAULSHUSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the kind words and understanding amidst our remodeling. We strive to provide excellent service no matter the circumstances. We appreciate your support and look forward to serving you again at Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

Helpful
May 17, 2024

Yes. Definitely I would recommend! They really know how to make customers feel welcome! Great customer service! Professional, respectful and efficient. Th More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 20, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the kind words and recommendation! We're thrilled to hear about your positive experience with Sierra Chevrolet. Our team is dedicated to providing excellent customer service, and we're glad to have met your expectations. We look forward to assisting you again in the future. Drive safely! Sincerely, The Sierra Chevrolet Team

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