I have brought my last 4 Saabs there for service, and leased 1 new one there. The service department is especially friendly and competent, and I can speak with the service techs, too, if I want to give or get more information. They seem to go out of their way to get the work done under the warranty, unlike other dealers that I have used. I also always get a free loaner for the warranty work. Most importantly, the service is performed properly the first time, with no return visits (with 1 exception).