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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.5
1,021 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,021 reviews

May 20, 2023

The service was completed in timely manner and a rental from enterprise was given as a loaner. Thank you Mr. Josh. More

by Nleeburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Josh
May 22, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

You are so welcome! If there is ever anything else that we can assist you with in the future, please do not hesitate to let us know. Thanks again!

May 22, 2023 -

Nleeburns responded

Thank you have a blessed day.

May 17, 2023

Great staff, work was done professionally and on time, Thanks Will return for the next service More

by doghost50
Recommend Dealer
Yes
Employees Worked With
Josh Hilbert, Max Maxfield
May 17, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so happy to hear that, thank you!

May 05, 2023

Dropped off my vehicle for a 37A Factory Vehicle Safety Recall and asked for a multi-point inspection. Have just over 53,000 miles on my 2021 Ram 1500. Final bill was $536.78 for fuel induction service More

by DJW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gilbert Brown
May 08, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you for taking the time to share your feedback with us. We apologize for not following through with the wash and vacuum of your vehicle. This information is very important to us and has been given to our management team to review and look into.

March 18, 2023

Employees are very hospitable! Enjoy conversing with them. Feel confident in their expertise. The added special packages are consumer friendly and much needed in today's economical More

by hippie momma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gil, bill and other young chauffeur.
Mar 24, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so happy to hear that, thank you! See you next time!

March 17, 2023

We bought our Jeep Commander new here and have always had our service here. The Commander has over 202000 miles now and runs perfectly. Josh is excellent to work with and keeps you well informed during serv More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 24, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so happy to hear that, Jane! Thank you and see you next time!

March 08, 2023

Great customer service in front of the house and the service department. Gil is always clear on explaining the service choices. I enjoy going to service department. More

by Shooter58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Brown
Mar 09, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Hi Shooter58! Thanks for the amazing feedback. We'll glad to hear you had a good experience. If there is anything else we can help with, do not hesitate to let us know. Thank you

February 11, 2023

Service is always quick. And they let me know if it is more than what they quoted. Which isn't often. And their hours are excellent. More

by kdjlisac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 15, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your amazing feedback, we really appreciate it! We'll be sure to pass it along to our team. Please always feel free to let us know if there is ever anything else that we can assist you with in the future!

January 29, 2023

Charged 1000$ to tell me car was junk. Threated to charge storage fees if I did not remove from property.DO NOT DO BUSINESS WITH THEM!! More

by Drums4568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales
Feb 15, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are sorry to hear that you are unhappy with your recent experience at our dealership. We would like to forward this information to our management team to review and look into however we are unable to locate your records based on the name of your review. Please reach out to our Service Director, Rick Evans at your convenience at (540) 898-7200.

January 26, 2023

Great people - great service every time! Appreciate ya Josh! This is my 5th year of using Safford Jeep and won’t go anywhere else. More

by JEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 26, 2023 -

JEF responded

Great people - great service every time! Appreciate ya Josh! This is my 5th year of using Safford Jeep and won’t go anywhere else.

January 13, 2023

Great service. Everyone was polite and helpful. I could not ask for or expect better service Thank you. More

by C.jackson5615
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 24, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are so happy to hear that, thank you!