Safford Chrysler Jeep Dodge of Fredericksburg

Safford Chrysler Jeep Dodge of Fredericksburg
5202 Jefferson Davis Hwy
Fredericksburg, Virginia 22408

Sales: (540) 898-7200
Service: (540) 898-7200
Parts: (540) 898-7200

Manufacturers: Chrysler, Dodge, Jeep

Most Reviewed Employees
Ben Clarke Ben Clarke
Sales Consultant
Troy Garretson Troy Garretson
Sales Consultant
Scott Rader Scott Rader
Sales Consultant
Joan Bays Joan Bays
New Car Manager
Chris Glitzos Chris Glitzos
Sales Consultant
Al Allee Al Allee
Sales Consultant
Jerry Silsley Jerry Silsley
Sales Consultant
Leo Nerushkin Leo Nerushkin
General Sales Manager
Orlando Vega Jr Orlando Vega Jr
Sales Consultant
Beverley Riley Beverley Riley
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free Drinks
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
208 Reviews
Safford Chrysler Jeep Dodge of Fredericksburg

Overall Score: 5 Star Rating4.8



About Safford Chrysler Jeep Dodge of Fredericksburg
Certified: Safford Chrysler Jeep Dodge of Fredericksburg
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Safford Chrysler Jeep Dodge of Fredericksburg has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Safford Chrysler Jeep Dodge of Fredericksburg
We are your preferred Chrysler Jeep Dodge and Ram dealer for all new, Factory Certified Pre-owned and Used Vehicles in Fredericksburg (Central VA), Northern VA, and Northern VA / Central VA, and easily reached from Richmond to the District of Columbia. We offer the best deals on new Chrysler, Jeep, Dodge and Ram brands.

We pride ourselves and are known for taking customer service to the next level.

Your satisfaction is our number one priority and our outstanding team of Sales, Service, and Parts Professionals are eager to serve you.


popgold
5/23/2012 12:12:07 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bario C - The Italian Gentleman... and Scott - The Financial Comedian

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
I visited this dealership a few months back, contemplating buying a Fiat...Came back!

The Italian Gentleman ( I will call him this as he was so Professional, Pleasant and most of all, such a Gentleman.) I was stressed as we needed to trade in a vehicle that was upside - down... The Fiat has been a car that I always wanted in my youth, while in Europe.. I saw them everywhere and was so excited when the Safford Group came to Fredericksburg with FIATS!!!

I was treated as if "MY WISH" was their command... The Italian Gentleman, DARIO... worked so hard to get the deal we needed, and solved our difficult situation.

I have never seen such devotion and dedication in trying to make the deal we wanted.
THEN... we met Scott... The Financial Comedian.... with total Professionalism made us laugh... What a pleasant place to shop for cars. I would recommend this dealership to everyone who is looking for a car.

What else can I say, except... Thank you very much for helping us out!

Share on Facebook

Was this review helpful to you? Yes | No
VWPassatt
5/22/2012 11:56:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jay

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
Very pleased with the honesty, cleanliness and professional mannerisms. I was quoted higher and paid less so there is no complaint here!!

My son works for Bill Britt VW. I had to lie below to get this posted. The statement below about affilation with another dealership shouldn't matter as I have only praise for you. I have dealt with Safford in the past and bought a car there. If you do right you should be told you did right. You did right!! Fine folks!!

Thanks-

Share on Facebook

Was this review helpful to you? Yes | No
plionelprice
5/19/2012 12:35:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Troy Garretson

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
My wife and I have had terrible experiences before buying cars until yesterday. What a wonderful experience from the test drive to the financing. The whole team was wonderful and even the sales peolpe we were not working with were kind and friendly. The support staff was great and the finance guy (Rick?) was easy to work with. This dealer deserves the high marks and thank you Troy for you making our experience very easy and enjoyable.

Paul & Nancy Price

Share on Facebook

Was this review helpful to you? Yes | No
ohmslaw202
5/16/2012 7:00:57 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Al Allee

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
Was the most painless dealings with a agent I have ever had. I would definately recommend to anyone looking to purchase a vechicle. Thanx for the experience.

Share on Facebook

Was this review helpful to you? Yes | No
similligan
5/15/2012 10:28:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Southall

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
Gary Southall was by far the best salesperson we have ever had the pleasure to meet and purchase a new vehicle from. He went above and beyond his duty to assist us with the purchase of our new 2012 Dodge Durango. He helped us from beginning to end with the entire process. He was very patient with us, and he even took the additional time to sit in our new vehicle to answer any questions we had, and to discuss and demonstrate how all the little buttons and gadgets worked. He was supreme in his assistance, and very knowledgeable about the vehicle we had just purchased. It was by far the best experience we have every encountered with a salesperson or dealership. The customer support was supreme and the experience was absolutely pleasant. Much thanks to Gary Southall and all of the Safford of Fredericksburg employees who were involved with this enjoyable, straightforward transaction. I would definitely recommend Gary Southall and Safford of Fredericksburg for your next vehicle purchase!

Share on Facebook

Was this review helpful to you? Yes | No
12ChallengerRT
5/14/2012 10:45:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joan Bays, Gill Brown

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
I purchased my new 2012 Dodge Challenger R/T last Monday. Daniel Ruark was my salesman and I could not be more pleased. Daniel was a true professional from the moment he introduced himself and was never pushy. I have purchased many cars over the years and can honestly say that this was the most positive and friendly car dealership that I have ever been to. Joan Bays, one of the sales managers also assisted with my purchase and was as pleasant as Daniel. Everyone I spoke with was very polite, professional and went out of their way to answer all of my questions and ensure that all of my needs were met.

After the purchase I noticed a minor defect with the body allignment and called the service department which promptly scheduled my first visit. I was greeted by Gil Brown who was extremely professional and took the time to look over my new car to see if there were any other issues that needed to be addressed. Once again, everyone I spoke with in the service department were friendly, polite and true professionals. Gil took the time to explain everything that was going to be done to my car and called towards the end of the day to provide me with an update of the progress.

Safford Dodge of Fredericksburg has earned a customer for life with me and I will recommend them to anyone I know that is looking for a new or used vehicle.

Share on Facebook

Was this review helpful to you? Yes | No
brown.ml
5/13/2012 7:49:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Glitzos

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
Just took delivery of a new silver Chrysler Town and Country Touring-L this afternoon. Over the years I have owned seven other Chrysler vehicles starting with ‘57 Dodge Cornet, three Caravans, a Voyager, a Shadow ES and a PT Cruiser GT. We are still driving the 2000 Voyager and the 2006 PT Cruiser, but they both have over 120,000 miles. After checking extensively on line and visiting a couple of your competitors, we chose a Town and Country Touring-L because of the Stow-and-Go seats, the overall increase in vehicle quality in the last three years and the value received. Our salesman, Chris Glitzos, was a real treasure, a mine of information able to field any question we threw at him. So the the bottom line is that, after many hours on line reading road reports and reviews, followed by two visits and a couple test drives, we now have new Chrysler in the driveway. Especial thanks to Chris for his patience and trust.

Share on Facebook

Was this review helpful to you? Yes | No
murrellg
5/13/2012 3:38:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Bryner, Ben Clarke

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
My wife and I came to Safford Dodge looking to get out of a vehicle that no longer met our needs and was somewhat upside-down. After talking to Ben we came to the conclusion that not only could we get out of our vehicle, but we could get something that we like far better.

With time being short, Ben and his management team came up with a solid plan that both my wife and I found pleasing. We didn't spend more than 2 1/2 hours at the dealership from the time we drove in to the time we left.

The finance department further made the experience a pleasurable one. We were in and out in 20 minutes. Scott is a very knowledgeable, experienced, and a fellow Jeep enthusiast to boot.

Thank you, Safford Dodge. We intend to visit you with our vehicle needs in the future.

Share on Facebook

Was this review helpful to you? Yes | No
swneedle
5/8/2012 2:13:21 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joan Bays, Troy Garretson

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
Awesome experience!! Joan and Troy and everyone were very friendly and helpful. One of the better experiences I have at a car dealer. Thank you.

Share on Facebook

Was this review helpful to you? Yes | No
davidascott
5/2/2012 4:06:39 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: CJ , Joan Bays, Leo Nerushkin

My Review of Safford Chrysler Jeep Dodge of Fredericksburg:
Initially I came into this dealership for a maintenance on my wife's Chrysler PT cruiser sedan because we purchased it satisfactorily pre-owned from SAFFORD-Warrenton and had good experieces in the past with SAFFORD-FXB service department at the previous location (the service manager intake and processing was awesome - the mechanics alerted me by phone and email about every step being taken; the work was done right and expeditiously considering the amount of work required and need for outsourced parts).

While a awaited a courtesy ride home (by a congenial and professional driver), I inquired about mini-van literature because we now have grandchildren; my wife had hinted I should trade in my PT for an upgrade. With past divorce consequences to my credit rating, I did not think it was feasible to discuss a new vehicle purchse.

The sales staff (especially Daniel Ruark) was cooperative and patient...no pressure...they listened and gave me an overviw of the current priduct line. The sales associate had excellent product knowledge. This helped a lot since I don't know much about mini vans since decades ago. The sales floor and sales management were very communicative throughout the whole relationship and oriented to finding an acceptable deal in spite of challenges.

I went through the process of qualifying; and the back office worked hard to get me into a situation where a deal was possible. They also worked harder when a rival dealer appeared to be making me a better offer on price, terms and conditions. SAFFORD got my business and that should show anyone reading this memo that they were serious about being the best value provider in our area. I'm not made out of money and SAFFORD never made me feel a sale was about the money. They wanted to meet my family needs.

The actual sales paperwork through financing always in past events was a toothache process...NOT at SAFFORD. I NEVER was able to get through all of those complexities with clarity in such a record amount of time. It was clear to me that SAFFORD thinks the customer's time is valuable also.

Afterwards, I was even able to afford a few accessories...the parts department and internet interface worked wonderfully. Wally in particualr made sure to contact me to ensure the order would be correct and delivered promptly/accurately. He was able to answer lots of other questions I had about my new vehicle.

IF THERE ARE ANY MILITARY VETERANS OUT THERE - SAFFORD APPRECIATES YOUR SACRIFICE FOR THE NATION AND THEY WILL WORK HARD TO FIND WAYS TO OBTAIN REBATES ESPECIALLY FOR PEOPLE LIKE YOU IN APPRECIATION.

I did get a good deal! Thanks SAFFORD.

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Safford Chrysler Jeep Dodge of Fredericksburg
Added: 5/7/2012 9:36:53 AM
Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially CJ, Joan, Leo, Daniel and Wally - and look forward to seeing you again in the future! Enjoy your new mini-van with your grandchildren!!!

Reviews 11-20 >>