I was in search of a new Jeep Grand Cherokee Overland and they had one on their lot I was interested in. I live in Soutwest Va so I wanted to talk with someone before driving 4 hours to test drive the Jeep. I did receive a few generic emails from Roxanne and Linda, in one email it gave me a number and asked I call with any needs. I did call, several times, left message after message and NEVER heard back. I also called the main line just trying to get in contact with anyone at this dealer, once again never hearing back. I even tried to get back in contact with the first lady that emailed me, because she told me that Linda would be handling everything I may need, to ask for someone else I could deal with. And again NOTHING. Finally after days I started looking for a different Jeep, found one and purchased from a dealer with customer service. Very frustrating experience and would not recommend them to anyone!
I Recommend This Dealer:
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