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Salerno Duane Ford
Summit, NJ
905 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
There are just a few of the reasons that were a honored to have been chosen to represent the Vets-Cars Dealer Network for Union/Morris/Essex! If you an active/retired/discharged Service Member, or immediately family, check out Vets-Cars here: http://vets-cars.com/salernoduaneford
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 905 reviews
May 07, 2024
Everyone is friendly and helpful and the car was done in great time. They go the extra mile. Thanks to Heather too! great time. They go the extra mile. Thanks to Heather too! More
by prince6a
Verified Customer
Helpful May 07, 2024
Great experience at this dealer, great knowledgeable staff and Frank, Wanda and thomas and made it super easy from beginning to end, just a great over all experience staff and Frank, Wanda and thomas and made it super easy from beginning to end, just a great over all experience More
by madmax456
Employees Worked With
Other Employees :
Thomas Alicea finance manager
May 02, 2024
Very good service , Heather does a great job. Have the car serviced there every time. Have the car serviced there every time. More
by panoslt
Employees Worked With
May 01, 2024
Carrie and the team were great. I was kept well informed throughout the entire transmission replacement process. I was kept well informed throughout the entire transmission replacement process. More
by WYuk
Employees Worked With
April 16, 2024
Everyone was low key and friendly making for a pleasant buying experience. Salerno Duane is the only dealership that I have purchased or leased a new car from in almost 30 years. buying experience. Salerno Duane is the only dealership that I have purchased or leased a new car from in almost 30 years. More
by JGILMORE.CHILDERS
Employees Worked With
April 16, 2024
Excellent, friendly service. They ordered the missing part and did the repair promptly. They even got an exemption for my warranty coverage. They ordered the missing part and did the repair promptly. They even got an exemption for my warranty coverage. More
by AARON
Employees Worked With
April 10, 2024
Had an excellent experience with Frank and Wanda at the dealership. They answered my questions and negotiated a deal quickly and fairly. I recommend them highly. dealership. They answered my questions and negotiated a deal quickly and fairly. I recommend them highly. More
by Peter
April 10, 2024
Had an unfortunate warranty issue with my new ST, but Salerno Duane quickly diagnosed the issue and had me back on the road the next day. Can't say enough about the service department!!!!! It is the only Salerno Duane quickly diagnosed the issue and had me back on the road the next day. Can't say enough about the service department!!!!! It is the only place I will take my car for service More
by KATE.LINDO
April 01, 2024
Sales Dept good Service is a disaster, my truck has been in there 4 times every time the issues have not been corrected. No Loaners and they take days to even get the truck in the shop. Can not even be re in there 4 times every time the issues have not been corrected. No Loaners and they take days to even get the truck in the shop. Can not even be reached by phone. More
by jason@integratedtechsolutions
Employees Worked With
April 01, 2024
Heather has always been helpful and friendly. Of not for her I probably wouldn't have come back after Salerno put an aftermarket part in my vehicle and charge me for OEM. Of not for her I probably wouldn't have come back after Salerno put an aftermarket part in my vehicle and charge me for OEM. More
by bobpresti
Employees Worked With
