Salerno Duane Ford
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This is the third Ford I have leased from Salerno Duane since moving to the NJ. I was always impressed with the no hassle, no pressure approach which speaks to me of good, honest business. Nothing in my ex since moving to the NJ. I was always impressed with the no hassle, no pressure approach which speaks to me of good, honest business. Nothing in my experience has altered that view and I am pleased to be the new owner of a 2013 Explorer. Bob Cerza was a pleasure to work with and coordinated the order perfectly, at the same time as regularly keeping me informed of expected delivery date etc. Steve helped in negotiating a good deal. I unreservedly recommend Salerno Duane Ford. More
For the second time in the last 6 months I leased a new car from Bob Cerza. Bob is a friendly no BS kind of guy. There are no pressure tactics or gimmicks with his approach or pricing. No bait and switc car from Bob Cerza. Bob is a friendly no BS kind of guy. There are no pressure tactics or gimmicks with his approach or pricing. No bait and switch here. That's probably the reason why when I was looking for another car I came right back to Bob. He got me a new Edge at a great price and paid me a fair price for my trade in. Very happy to work with Bob and when my lease is up, I'll be coming back. More
I had previously purchased a car from Salerno Duane in 2011 and went back to the dealer because of an offer to trade my car for a 2013 for the same or similar payments. From the beginning, everyone was g 2011 and went back to the dealer because of an offer to trade my car for a 2013 for the same or similar payments. From the beginning, everyone was great. There was no pressure and they simply presented me with my options. I test drove the car that day and ended up driving off the lot in my new car by the end of the week. I cannot recommend Bob or Salerno Duane enough. More
This was probably the best and the easiest experience I had buying a car. You were all so professional and understanding, I could not have found a better place to buy a car from. I really enjoyed working w had buying a car. You were all so professional and understanding, I could not have found a better place to buy a car from. I really enjoyed working with Bob. He was very friendly, professional, and answered all of my questions. Very, very good customer service, thank you. More
Excellent service, good guy, well done. Would have liked to have the extras done before I picked up the truck, though. Eg. The Berliner, the all-weather mats, the antenna. But overall good job. to have the extras done before I picked up the truck, though. Eg. The Berliner, the all-weather mats, the antenna. But overall good job. More
Great experience! Bob was incredibly helpful, friendly and knowledgeable. Helped us to make a quick decision with no pressure and all of our questions were answered. Will definitely recommend to family and knowledgeable. Helped us to make a quick decision with no pressure and all of our questions were answered. Will definitely recommend to family and friends. More
It is like working with family Knowledgeable, takes time It is like working with family Knowledgeable, takes time to show operations of car Works hard for the best pricing, works with you and for you. It is like working with family Knowledgeable, takes time to show operations of car Works hard for the best pricing, works with you and for you. More
great guy very friendly pleasant and thorough. lionel is a salesman I would recommend. The dealership had the best deal and the best selection after much shopping. is a salesman I would recommend. The dealership had the best deal and the best selection after much shopping. More
A friend recommended Salerno to us and boy was she right! From management to sales to maintenance to finance, every interaction was pleasant, informative, and low pressure. We knew we wanted a Ford Flex, but From management to sales to maintenance to finance, every interaction was pleasant, informative, and low pressure. We knew we wanted a Ford Flex, but not sure of the features. Bob Cerza was highly knowledgable and walked us item by item through each of the models, encouraging us to test drive each one. When we decided to purchase the floor model, he had every car moved out so we could test drive that one to be sure. He then patiently walked us through all our financing options, helping us to decide which was best for us. When I went to pick up the car the next day, he spent more than an hour demonstrating and setting up each of the many features this car has. He was extremely affable, and funny, too so this felt much more personal than a typical sales exchange experienced at other dealers. I highly recommend Salerno Duane Ford and especially Bob Cerza! More