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Salerno Duane Ford

Summit, NJ

4.6
914 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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245 Broad St

Summit, NJ

07901

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Showing 914 reviews

June 10, 2013

This is the third Ford I have leased from Salerno Duane since moving to the NJ. I was always impressed with the no hassle, no pressure approach which speaks to me of good, honest business. Nothing in my ex More

by okokoko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Steve, Bob Cerza
June 05, 2013

For the second time in the last 6 months I leased a new car from Bob Cerza. Bob is a friendly no BS kind of guy. There are no pressure tactics or gimmicks with his approach or pricing. No bait and switc More

by pjcinnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
June 03, 2013

I had previously purchased a car from Salerno Duane in 2011 and went back to the dealer because of an offer to trade my car for a 2013 for the same or similar payments. From the beginning, everyone was g More

by cgbryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
November 27, 2012

This was probably the best and the easiest experience I had buying a car. You were all so professional and understanding, I could not have found a better place to buy a car from. I really enjoyed working w More

by reef202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
November 23, 2012

Excellent service, good guy, well done. Would have liked to have the extras done before I picked up the truck, though. Eg. The Berliner, the all-weather mats, the antenna. But overall good job. More

by Jjjjester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel james
November 09, 2012

i Love my new 2013 SEL C-Max. Thanks Bob great job. Very helpful and all around good experience. Really like the car its great. More

by joe.caliguari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Bob Cerza
October 23, 2012

Great experience! Bob was incredibly helpful, friendly and knowledgeable. Helped us to make a quick decision with no pressure and all of our questions were answered. Will definitely recommend to family More

by juljessk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
October 18, 2012

It is like working with family Knowledgeable, takes time It is like working with family Knowledgeable, takes time to show operations of car Works hard for the best pricing, works with you and for you. More

by RonCon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
October 10, 2012

great guy very friendly pleasant and thorough. lionel is a salesman I would recommend. The dealership had the best deal and the best selection after much shopping. More

by monty178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lionel
October 07, 2012

A friend recommended Salerno to us and boy was she right! From management to sales to maintenance to finance, every interaction was pleasant, informative, and low pressure. We knew we wanted a Ford Flex, but More

by Jenmehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Steve Costa, Bob Cerza
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