Salerno Duane Ford

Bob Cerza is THE MAN! From the moment I first met him when I happened to stop in one day this spring, looking for an good used car, till the deal was signed, sealed, delivered, as they say, Bob was the u when I happened to stop in one day this spring, looking for an good used car, till the deal was signed, sealed, delivered, as they say, Bob was the utmost pro salesman, very knowledgeable, courteous, friendly, and low key, no high sales pressure tactics, which I really appreciated and has always been an turn off at other dealerships to me. My purchase was an beautiful 2010 Ford Fusion SEL, which Bob steered me towards, and from the minute we took the car out for an test drive, I knew I had found my next new vehicle! I never had any problems reaching out to Bob, he was always available to me when I had questions, either via phone calls or emails. Bob's friendly, outgoing personality and mannerisms, gave me great confidence that I was shopping for the right car for me at the right store! I was pleased and proud to have purchased from an local business and my car was an American made vehicle. I also feel that I lucked into someone like Bob, who made me feel very welcome to be shopping with him at the dealership. We became friends during the sales process, and Bob became very concerned for me and my family, as I went thru an very difficult personal time, suffering the sudden loss of my older brother shortly after the sale was completed. I would very highly recommend Bob Cerza to anyone interested in shopping for an new or used car, as well as recommending Salerno Duane Ford as an great place to shop for an car! More

It was a long, hard search to find the best deal to fit our needs ... 4 or 5 months. We looked everywhere at everything. After a lot of visits and chats with Bob Cerza we got the deal we wanted. Poor Bo our needs ... 4 or 5 months. We looked everywhere at everything. After a lot of visits and chats with Bob Cerza we got the deal we wanted. Poor Bob ... he suffered through our dumb questions quite patiently for many months to make the best bid. He was by far the most knowledgeable and pleasant of all the sales folks we chatted with at Salerno Duane and elsewhere. More

The dealership was clean and appealing. The ad car we were looking at was immaculate. Bob Cerza greeted us pleasantly, and worked with us throughout to ensure we were happy with the purchase. There was were looking at was immaculate. Bob Cerza greeted us pleasantly, and worked with us throughout to ensure we were happy with the purchase. There was no pressure to buy, just answering questions, running numbers, etc, to make things work. Bob was great to work with and I'd recommend him to anyone. No pressure, very helpful. The ultimate deal was good, and the actual closing process was simple and easy. My daughter adores the car. I would be back next time we want to purchase a Ford product. More

Went in to buy a new expedition. Brionne was very friendly and knowledgeable . Worked out a very fair price on a lease for us. Process was quick and painless. Car was delivered and deal was closed friendly and knowledgeable . Worked out a very fair price on a lease for us. Process was quick and painless. Car was delivered and deal was closed at our convenience. Demo of all equipment was thorough and easy to understand (nav/bluetooth/ etc.) Dealership made followup call within a few days to make sure we were happy with our purchase. Very professional dealership. More

Bob Cerza helped me tremendously; he is a true professional: very knowledgeable, very smart, unfailingly courteous and thoughtful, easy to talk to (important in my universe), and low-key. Not onc professional: very knowledgeable, very smart, unfailingly courteous and thoughtful, easy to talk to (important in my universe), and low-key. Not once did he attempt to pressure me into making a deal. Also, easy to reach by phone or email. A five-star performance at a five-star dealership. Great car, great price--and easy to maintain. Jay Blumenthal More

Returning from vacation my car broke down for its final time. I went directly to Salerno Duane based upon recommendations from friends and family and they were absolutely correct. From entering the show time. I went directly to Salerno Duane based upon recommendations from friends and family and they were absolutely correct. From entering the show room to driving off the lot with my new used vehicle I can only say quick, effecient and friendly. Lionel as very knowledgeable and helful and he made the process so easy. I would highly recommend to the sales person and the dealer to anyone. More

Mr Cerza is a very personable salesperson who helps you make good decisions on style and features of the vehicle. I like the fact that Mr. Cerza knows the cars he is selling. The Dealership was excellent i make good decisions on style and features of the vehicle. I like the fact that Mr. Cerza knows the cars he is selling. The Dealership was excellent in helping complete the deal for the car and a tradein. More

Great service from the time I walked in the door. The process was quick, the communication was excellent and the product exceeded my expectations. I'd recomend a visit before you go anywhere else process was quick, the communication was excellent and the product exceeded my expectations. I'd recomend a visit before you go anywhere else More

Bob Cerza and Jeff Newmark are true professionals - they made the process easy and enjoyable, going the extra distance on working with my busy schedule. made the process easy and enjoyable, going the extra distance on working with my busy schedule. More

This was a seemless experience. Salesman was curtouis and knowledgable. Process and paperwork was easy to understand and follow. I would highly recommend to anyone. knowledgable. Process and paperwork was easy to understand and follow. I would highly recommend to anyone. More