Back

Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
281 Reviews

281 Reviews of Sam Boswell Honda of Gadsden - Service Center

Sort by
May 30, 2024

Mandrell was a great and helpful salesperson and Sara was super helpful when we brought our new car in for some service checks! More

by MARLEAH.BLADES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandrell Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I had a Great experience. Service was completed quickly unlike previous visits when I have waited over an hour. More

by mposey15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Excellent service. We dealt with Will and he did a fabulous job. They kept working to find the problem. We have used them the whole time we have had my Honda and nothin More

by kgebhardt14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Everything when great per daughter. She actually took my car in for he since I just had surgery. More

by patyounglackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Great service! Took care of me so well! Will be back for my next service! More

by rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I was very pleased with the service I received from Ron. He was very helpful in helping me purchase the first car in my name. I am very happy with my car and extremely grateful! More

by LULAKIDD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Dancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

I was provided friendly and timely service! I would definitely recommend the maintenance department to others. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the positive feedback, Jason! We are thrilled to hear that you had a great experience with our maintenance department at Sam Boswell Honda Gadsden. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

May 26, 2024

I’d like to thank Mr. Steve Parrish, the service manager at Sam Boswell Honda in Gadsden, Al. He went out of his way to help me with what was a significant issue with a ne More

by Jason D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you, Jason, for the glowing 5-star review of our service manager, Steve, at Sam Boswell Honda Gadsden! We are thrilled to hear that he provided you with excellent communication, customer service, and a smooth repair process for your new Honda. We strive to uphold the high standards you expect from the Honda brand. We sincerely appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

May 26, 2024

Very helpful with getting me to another venue while my car was being serviced. Great jog with auto butlee. More

by Chat47885
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the positive review! We're glad we could assist you with getting to another venue while your car was being serviced. We appreciate your feedback and look forward to seeing you again at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

May 25, 2024

Sara is a great service advisor. She was very helpful scheduling my appointment and greeted me promptly upon arrival. She kept me informed about my service during the visit and walke More

by T.ALAN.SCARBROUGH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your feedback with us. We're glad to hear that Sara provided you with excellent service during your visit. We appreciate your kind words and hope to see you again at Sam Boswell Honda Gadsden for your future automotive needs. Sincerely, the Team at Sam Boswell Honda Gadsden

1
...