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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
238 Reviews
Call Service Center (256) 622-8030

238 Reviews of Sam Boswell Honda of Gadsden - Service Center

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May 05, 2024

Concerned that I didn't see any of the employees that I always used to see. Loved that they washed my car. Thanks. More

by Jeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Jeannie, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 04, 2024

I found Mr Will and the ladies in service department very polite and knowledgeable. I definitely will return More

by r.comeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 04, 2024

Efficient, polite, nice courteous helpful respectful very explanatory of what to expect before and after the repairs were made More

by BETTIE_TIDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for putting your trust in Sam Boswell Honda Gadsden! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 04, 2024

Great people and a nice facility mice people doing business with will be going bk there again More

by blakejr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly white
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Sam Boswell Honda Gadsden again! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 04, 2024

When I pulled up, Sarah came out and immediately took care of me. She was very nice and polite and made my experience very pleasant. More

by bamagirld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Sam Boswell Honda Gadsden team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 04, 2024

Laura was very easy to work with. We needed a new transmission and so far everything is working great after the repair. More

by andy.parris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your wonderful feedback, Andy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 03, 2024

The service center are a great group of people! Such friendly customer service! From the moment you arrive to you walk out the door! More

by BBCW2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 03, 2024

Very friendly and efficient staff. The snacks were very much appreciated! Love the Butler Service! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Michelle, we appreciate your kind words about our service team. Thank you for choosing Sam Boswell Honda Gadsden for your vehicle needs. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 03, 2024

They were busy but got me out quickly , friendly and nice waiting area. Will go back. More

by DGPRICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 02, 2024

Waiting area very nice, comfortable surroundings. Thought wait time was a little excessive for what was done More

by SHELBYSMITH6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for your great review, Shelby. We do appreciate your patience for the extended wait that you encountered. We strive to provide a comfortable experience, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Sam Boswell Honda Gadsden

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