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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
281 Reviews
Call Service Center (256) 622-8030

281 Reviews of Sam Boswell Honda of Gadsden - Service Center

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February 01, 2024

Much better than last time! Friendly and understanding. Happy this time. Not happy last time. More

by Ginlavdurham
Recommend Dealer
Yes
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Feb 06, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 31, 2024

I wasn’t sure what to expect since the dealership changed owners. I was pleasantly surprised. The young woman/service tech who checked me in was professional & personable. More

by CARDENWANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to leave us this great review. We appreciate your business and we look forward to working with you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 31, 2024

Thank you for the quick service in and out in a hurry see you next time More

by STEPHENS1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 31, 2024

Always does a great job on my car when I bring it to shop, thank you Honda for being a great person. More

by ESHEDD1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coheley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Crossley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this amazing review! We really appreciate your business. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 31, 2024

He's very engaged in what I report. Brought my Ridgeline in for Auto Butler, but he arranged for two other matters to be checked, and got me through with no extra charges or delays! I wi More

by MADELON01
Recommend Dealer
Yes
Employees Worked With
Will in Service Dept. He handles things well!
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Feb 05, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 31, 2024

Willie was amazing …. super friendly! Very prompt and helpful. Was awesome giving me details … professional More

by meloneeggreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 30, 2024

Got me in and out right a way explained what they did sure did appreciate the car wash Thanks More

by CINDRAGONSKA47
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Feb 02, 2024 -

Sam Boswell Honda of Gadsden responded

We are glad to hear you enjoyed your recent visit to our service department. At Sam Boswell Honda Gadsden we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 30, 2024

Laura was very pleasant and very helpful! I highly recommend this dealership!! Everyone is very kind and knowledgeable More

by DANABRADLEY1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for your outstanding review, Dana! We're very happy to hear that Laura was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 30, 2024

Very accommodating. Excellent customer service. Would thoroughly enjoy a dealership of this quality in my home region. More

by JEWRN03
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Report | Print
Feb 02, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 28, 2024

Good experience overall. Car wasn't washed. Waiting area was clean. Was treated with respect. Should offer service discount to Honda employees. More

by SCOTTGOLDEN2
Recommend Dealer
Yes
Employees Worked With
Will
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Jan 31, 2024 -

Sam Boswell Honda of Gadsden responded

Scott, we appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
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