San Marcos Toyota

Excellent service! After purchasing a 2018 Tundra on April 20 from an Austin dealer, I returned to that dealer for service to address a master message, "trailer disconn After purchasing a 2018 Tundra on April 20 from an Austin dealer, I returned to that dealer for service to address a master message, "trailer disconnected," when my RV travel trailer was clearly and properly connected. A service advisor and technician did a brief diagnostic check in the service lane (at no cost) and concluded that the problem was with the trailer connector and/or wiring and not the truck. After two trips to an RV dealer for trailer service and replacement of the trailer connector and wiring (at a significant cost), the message continued. I then went to San Marcos Toyota and the Service Lane Manager, Melanie Grantham, immediately determined that the Tundra needed a software update. Within 2 hours, the software was updated and the problem was solved. I am extremely satisfied with the service at San Marcos Toyota!! More

I’ve been a customer of the dealership for more than ten years. Today I was charged $184 for an oil change and cabin air filter replacement, not planning to return. years. Today I was charged $184 for an oil change and cabin air filter replacement, not planning to return. More

Easy to deal with, low pressure, had the vehicle we wanted, finance department was quicker than any we have dealt with. wanted, finance department was quicker than any we have dealt with. More

Ray would like to thank everyone that participating in the trade-in of his car for a new model thank you Sam for everything very excellent service very pleased with the car He went home with the trade-in of his car for a new model thank you Sam for everything very excellent service very pleased with the car He went home with More

Honestly impressed. I had come by here a few years ago and they have since seen a change in management. It does not go unnoticed! I had the pleasure to work with Sam Cof I had come by here a few years ago and they have since seen a change in management. It does not go unnoticed! I had the pleasure to work with Sam Coffman in sales and he made the experience stress free and genuinely cared about getting us in the right truck. He kept us laughing even during the tough parts and I would highly recommend coming on over to San Marcos Toyota! Ask for Sam! More

Poor customer service. Poor communication. Misrepresentation of inventory. They let me drive an hour to get to dealership to see a car that did not exist. I had an appoin Poor communication. Misrepresentation of inventory. They let me drive an hour to get to dealership to see a car that did not exist. I had an appointment. I'll keep purchasing my Toyotas from the dealership 25 mins south of them. You should too. This would have been my 6th Toyota More

San Marcos Toyota went above and beyond for me. I worked with Daniel for a little over a month, discussing the exact car I wanted. He was very helpful and just as excited as I was. When the car came in, Dan with Daniel for a little over a month, discussing the exact car I wanted. He was very helpful and just as excited as I was. When the car came in, Daniel made sure to give me the heads up to come in a test drive it. I decided to purchase the car the same day! I really appreciate San Marcos Toyota and Daniel, for providing such a fun experience. More

Worst service department I have ever used under new management. Since owner changed, I have had three very poor service. With the past owner you could bring your car in for express service for an oil c management. Since owner changed, I have had three very poor service. With the past owner you could bring your car in for express service for an oil change, tire rotation or regular service checkup and it was completed in 30-45 minutes. After management changed, it took 1 and 1/2 hour for an oil change. Management told me there are under construction and to make an appointment. Next time, I made and appointment for a 25,000 mile check, took an hour and 45 minutes. Complained they apologized again. Came by today without and appointment and they no service advisor came out, a kid from the shop tried to help, he talked to the service advisor who would not come out and told the kid to tell me it would be 3 hours to get to my car. NEVER COMING BACK AGAIN!!! FIND ANOTHER DEALERSHIP AVOID THIS ONE!! More