We went in on Saturday because we were interested in looking at the Hyundai Elantra. We were originally asked to see another salesman, but fortunately for us, that salesman turned us over to Jack Doucette!! Jack knows cars!! And he knows people and knows how to listen to what they are looking for. If that wasn't enough, he's just a great all around nice guy. We ended up driving home an Elantra Limited and love it. We so enjoyed our experience that we suggested to our daughter to go check them out and on Monday that's just what she did with us in tow! She ended up driving home the Elantra Limited GT and loves it!! Of course Jack was her salesman!!
Everyone that we met on Saturday and again on Monday in the finance department were all so helpful and kept working to get the best price, interest rate and trade in for both deals. I had to run back to sign an additional form and met with a different finance person and there was no break in customer service. Every person we encountered from sales, to service, to finance and the General Manager could not have been a nicer group of people!! In any type of business when you deal with the public, all you really have that will set you apart from the competition is customer service from you and your employees!! In all of our years of purchasing cars, this was by far the best experience we have ever had. We will definitely go back to Earnhardt San Tan Hyundai to purchase again.
It's a pleasure to be able to put a favorable review online for people to see!! Please make sure to ask for Jack Doucette!!
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Jack Doucette - sales; Cory, Matt, Chuck, Jamie, Mark, Evan - finance!