I left a review for the great sales experience I had here in 2012 when I bought my car, and now I am writing to compliment the positive post-sale experience I receive in the Service Center. Based on the comparable cost of an oil change that San Tan Hyundai offers (which includes a car wash you don't get elsewhere), I decided to bring my car here for all oil changes. Because of the great service I receive each time, I return for my routine maintenance and service. In the past two years I have only brought my car here and have never been disappointed. In fact, I am always impressed by the service I receive. Specifically I would like to compliment my Service Advisor, Jonathan Wilson, who consistently exceeds my expectations by not only addressing the issue I bring my car in for, but by doing all necessary research (calling Hyundai, checking my warranty information, anticipating my concerns) to ensure that any questions I may have for him are already answered when he gives me the status and updates on my car. On a recent major repair, he called Hyundai to secure a loaner car for me to use at no charge for the five days my car would be in the shop awaiting a part. He had this taken care of and secured for me before I even knew that I would not be able to leave in my car; anticipating my question "what I am supposed to do without a car for five days". Yesterday my car was in for a scheduled repair and another issue was found. The part for the newly discovered repair was not in stock and had to come from the Avondale location (42 miles away). Although I would have gladly come back when the part was in, Johnny went to the trouble of getting the part to their shop so that the repair could be done on the same visit to save me a trip back. Regardless of the reason for my visit, no matter how big or small, Johnny always provides a great experience and thanks me for being a great customer. Because of the service he provides I am a return customer and will continue to only bring my car to San Tan Hyundai service center. I highly recommend this dealership. From sales to service, you can't go wrong. Colleen D.
I Recommend This Dealer:
Did you find this review helpful?